Come help celebrate the Year of the Ox!
Join our Arizona hospitality and meeting industry professionals and their guests ... so much fun for such a worthy cause!
This 2021 Event is Sponsored by
2020 and 2021 have brought us together as an industry more than ever before. We've been there for each other over the phone, and through Zoom meetings, social media groups and webinars ... now it's finally time to celebrate in person. We invite you to join us at the award-winning Chinese Auction Fundraiser and Dinner. This year we are celebrating our 38th annual event and the "Year of the Ox."
This year, proceeds from the event will directly benefit the Arizona Chapter of HSMAI to support our association's mission and our continuing efforts to provide quality continuing education and scholarships for those professionals currently in the hospitality industry and those who are pursuing a career in the field. Now, more than ever, we need to be able to deliver these important benefits to our members, and we can't do that without the income we would have actualized from this year's meetings and fundraising events.
This is the year to come back strong (as an Ox!). How can you help make this event a success?
VENUE:
Doubletree Resort by Hilton
Paradise Valley-Scottsdale
5401 N. Scottsdale Road
Scottsdale, Arizona
AGENDA:
5:00-6:30 p.m.
The Grand Ballroom and Foyer
Registration, Cocktail Reception (no-host bar)
and Silent Auction
6:30-9:30 p.m.
The Forum
Dinner and Live Auction
9:30 p.m.
Asadero Cantina
After Party and Entertainment
COST
$70.00 Per Person
$675.00 Corporate Table of Ten
ATTIRE
Sunday Best
The Resort is offering a special overnight rate of $59.00 per room.
Attendees may make reservations by calling 866-866-8107 (using code HSM) OR reserving on line.
Please note that even though it mentions a resort fee, you will not be charged a resort fee.
This special rate is good for the night before and after our event.
PARKING
Plenty of self-parking parking is available near the Ballroom.
Complimentary valet parking in front of hotel lobby.
TITLE SPONSORS
AUCTION SPONSORS
CORPORATE TABLE SPONSORS:
(as of 6/15/21)
Delta Hotels by Marriott Phoenix-Mesa
Hot Air Expeditions
Mesa Convention Center & Amphitheatre
Phat Scooters
Rainbow Ryders Hot Air Balloon Company
Scottsdale Private Event Venues
the next great event, LLC
ABOUT HSMAI
The Hospitality Sales and Marketing Association International (HSMAI) is an individual membership organization with more than 7,000 members worldwide. HSMAI is committed to growing business for hotels and their partners, and is the industry's leading advocate for intelligent, sustainable hotel revenue growth. The association provides hotel professionals and their partners with tools, insights, and expertise to fuel sales, inspire marketing, and optimize revenue through programs such as the Adrian Awards and the Revenue Optimization Conference. HSMAI is an individual membership organization comprising more than 7,000 members worldwide, with 40 chapters in the Americas Region.
The Arizona Chapter, the third largest chapter in the U.S., celebrated it's 50th Anniversary in 2018. The chapter was honored in 2019 as the Chapter of the Year and is the recipient of the most "Chapter Awards of Excellence" in the history of HSMAI. Membership is 100+ members strong, and is comprised of General Managers, Directors of Sales, Sales Managers, Revenue Managers, and Student Members. The chapter offers members a variety of education programs, community volunteer opportunities, leadership and professional development opportunities and a variety of networking and special events.
ABOUT OUR HOST VENUE
Located minutes from downtown Scottsdale, Arizona and 12 miles from Phoenix Sky Harbor International Airport, the newly renovated DoubleTree Resort by Hilton Paradise Valley – Scottsdale offers a warm welcome and comfortable stay in tranquil surroundings. Relax in our beautifully landscaped property surrounded by lavish courtyards, cacti and palm trees.
Enjoy a range of amenities at our resort without any resort fees. Swim in one of our two outdoor pools, work out in the health club or enjoy a game of tennis or basketball. Our Scottsdale, AZ hotel offers a prime location in the heart of the city. Just steps from the hotel are great dining, nightlife and shopping options in Old Town. Visit the spa for a day of relaxation. Our complimentary shuttle is great for exploring the area.
Every spacious guest room at this Paradise Valley resort offers impressive views from your private balcony or patio. Upgrade to a suite for extra space and cozy bathrobes, private pool and spa in our Presidential Suite.
Refuel after a busy day in our restaurant, Asadero Cocina and Cantina, offering Southwestern cuisine. Our Made Market has you covered when you're in a hurry. Enjoy a hot cup of Starbucks® coffee, bagel or sandwich. Stop by the Cantina or the Azure Pool Bar for a cocktail or glass of wine.
With a range of function rooms including intimate boardrooms and grand ballrooms, we are a great choice amongst Scottsdale, AZ hotels to host your next meeting, corporate getaway or wedding. Additional information is available here.
To learn more about the latest Hilton guest experience with regards to social distancing of public spaces and changes to food and beverage, go here.
THE CONCEPT OF THE AUCTION
The Chinese Auction was conceived in 1982 by the Arizona Chapter of the Hospitality Sales & Marketing Association International. This event has gained national recognition and has been adopted by numerous HSMAI and MPI chapters through the U.S. as their major fundraiser.
The auction was originally given the Chinese theme due to the location of the event - the former China Doll Restaurant in Phoenix. Over the years, the auction has grown in size and has moved its location to larger venues. The Chinese theme has remained.
The idea of the auction is to provide each guest with a list of prizes (such as dinners, golf outings, gift baskets, services, and hotel/resort stays) and a numbered stick. Each table is supplied with a bucket that is placed in the middle. Starting with the number one item, the auctioneer describes that item and asks the guests who are interested in bidding on this item to toss a quarter or quarters in the bucket. The guest then holds their stick in the air. The auctioneer calls out the numbers that are held up. A gonger (who cannot see or hear what is going on) is responsible for hitting the gong after a few seconds. The last number called out when the gong rings has won that prize and goes to the stage to claim it. This sequence of events goes on throughout the evening until all prizes are gone. Over the years, a silent and live auction have also been added to the event.
This event has won numerous awards including "Stars of the Industry" Awards from the Arizona Lodging & Tourism Association, "Awards of Excellence in Association Management" from the Arizona Society of Association Executives and several HSMAI International Awards.
Come ready to have a great time.
This is the perfect event to bring family members, friends and co-workers too.
Come mix and mingle (with masks, safely and with social distancing) with fellow HSMAI members and guests at this four-star boutique hotel in the heart of Phoenix. The Skydeck offers beautiful views of Phoenix's skyline and surrounding mountains. Experience Arizona sunset and party under the stars on one of Phoenix's most exclusive rooftops, listed as "one of the best things about Phoenix," "best hang out," "best date spot" and "best rooftop for events."
This event will be the perfect blend of members, chapter leaders and other professionals from the meeting and hospitality industry.
Registration includes spectacular rooftop views, entertainment by The Big Zephyr Band and GREAT camaraderie!
Full bar will be available (cash & credit cards accepted).
Parking is complimentary. There is plenty of covered self-parking.
COST: $15/person
RAFFLE PRIZES:
One night stay at GreenTree Inn Prescott Valley, donated by Pro Hospitality Group
One round of golf for two at the Westin Kierland Golf Club, donated by the AC Hotel Scottsdale North
A Sugarfina tropical gift set-candy bento box, donated by the next great event, llc
A $50 gift card for Postinos, donated by Joanne Winter
Spring Fling fun pack, including: Sugarfina Italian Spritzer drink mix & candies,
2 mini bottles of vodka and coloring book, donated by the next great event, llc
Spring Fling fun pack, including: Sugarfina Strawberry Daiquiri drink mix & candies,
2 mini bottles of vodka and coloring book, donated by the next great event, llc
Custom headshot with retouching, donated by Flash PhotoVideo
As hoteliers, we all realize in these challenging times, we need to get creative and flip every switch to optimize our sales and bookings. A recent McKinsey & Company study found that companies that had certain characteristics were able to outperform their competitors in revenue by 3 to 1. These powerful results were founded on the ability of teams to listen to feedback and continually adapt and improve to better serve the travelers' ever-changing needs and desires.
In these times, distinguishing your hotel with great reviews and other free earned media may be the difference between survival or collapse for even the best of hotels. There has never been a more important time for Sales & Marketing to partner with Operations to develop a daily discipline to enhance your reputation with great reviews and other free earned media.
In this conversation, Adele will share very pragmatic tips any hotelier can fold into a daily practice to enhance your sales and marketing initiatives.
What you'll takeaway:
Bonus! Adele will offer up to 5 attendees who sign up for this event a free Reputation Assessment and 5-Star Success Coaching Call.
FEES:
HSMAI Members: $5.00 Per Person / Non-Members; $10 Per Person / Students: Complimentary
Our HSMAI Arizona Chapter delivered several great and complimentary education programs for our members in 2020. Now, more than ever, we need to continue to deliver these important benefits to our members, and we cannot do that without the income we would have actualized from our meetings and fundraising events that we were forced to cancel in 2020. For this reason, a fee will be charged for the 2021 education programs we will continue to offer you.
For our HSMAI Members... We realize that these times are still tough for many.
If you would like to participate in this webinar, but do not have the funds to do so,
an HSMAI AZ Colleague Care Program is available to assist.
Please e-mail Joanne Winter.
We want everyone to have access to great education!
RAFFLES PRIZES:
A one night stay, donated by the Boston Park Plaza Hotel
$25 Gift Card and Two #hospitalitystrong Face Masks, donated by the next great event, llc
$50 Amazon gift card, donated by Joanne Winter
A Yankee Candle Gift Basket, donated by Scottsdale Private Event Venues
A One Night Stay with Breakfast for Two, donated by the Hassayampa Inn Prescott and Aris Hospitality
Adele Gutman has been honored as one of the Top 25 Most Extraordinary Minds in Sales & Marketing by the Hospitality Sales and Marketing Association International for achieving exceptional results, driving revenue through Guest Experience and Reputation Cultivation.
During her tenure as Vice President of the Library Hotel Collection, the brand astonished the hotel industry by repeatedly earning the #1 highest guest satisfaction rating of any luxury hotel brand in the world, receiving a 96.1% GRI (Global Review Index-by ReviewPro) on the Luxury Brand Report, a survey of 2.7 million annual online reviews. Every property in the collection rose to the top of their market for guest satisfaction on review sites like Tripadvisor, including the Aria Hotel Budapest who was named the #1 Hotel in the World on the 2017 Tripadvisor Travelers Choice Awards.
Now, Adele is the host of the Hospitality Reputation Marketing Podcast: Get Great Reviews and a coach to business leaders implement the award-winning methodology she developed over decades for outstanding guest and employee satisfaction. You don't need to be a 5-Star Hotel, you don't even need to be a hotel, to deliver a 5-Star guest experience and inspire 5-Star Reviews.
For more information, visit Adele's website at www.adelegutman.com/
Come mix and mingle (with masks, safely and with social distancing) with fellow HSMAI members and guests at this family-owned historic restaurant.
Nestled in the shadow of the Squaw Peak Mountain, Aunt Chilada's is truly a historic landmark with a personality all its own. Constructed in the 1890's from desert stone and railroad ties, the original building served as a supply depot and general store for the mercury miners passing through the Dreamy Draw area.
This event will be the perfect blend of members, chapter leaders and other professionals from the meeting hospitality industry.
Registration includes Hors d'Oeuvres, one Margarita and GREAT camaraderie.
Cash bar is available.
There is plenty of self-parking.
RAFFLE PRIZES:
Grand Raffle Prize:
A Tiffany necklace worth $150. No-contact delivery within the valley or shipped if out of town winner, donated by the next great event.
Regular Raffle Prizes:
One night stay at GreenTree Prescott Valley, donated by Pro Hospitality Group
$50 Postinos gift card, Donated by Joanne Winter
$25 Darden Restaurant gift card and bottle of wine, donated by Becky Bulkley
$25 See's Candy gift card and bottle of wine, donated by Annette Brown
An Amazon Echo Dot, donated by Lori Morris
A $25 Target gift card and a bottle of wine, donated by Lori Morris
A Desert Tour for Two, donated by Stellar Adventures
Our HSMAI Arizona Chapter is thrilled to have Cindy present our first education program for 2021. Cindy is an icon in the industry and a friend to HSMAI. In 2019 HSMAI awarded her the 2019 Lifetime Achievement Award in Hospitality for her exemplary contribution to the industry. This January program is one you will not want to miss.
Cindy will be kicking off the new year with a 'power hour' of upbeat motivation, preparing for a turnaround year and takeaways to guide you to personal and professional success. She will discuss creating and manifesting solid intentions for the year that are attainable, organizing your time through mindfulness and what each of us personally need to do as we come out of a difficult year.
So grab your lunch, get comfortable at your desk, and get ready to be captivated and inspired!
11:45am-12:00pm ... Virtual Networking
12:00pm-1:00pm ... Virtual "Lunch and Learn" Presentation
1:00pm ... Q&A and Wrap Up
PLEASE NOTE:
Our HSMAI Arizona Chapter delivered several great and complimentary education programs for our members in 2020. Now, more than ever, we need to continue to deliver these important benefits to our members, and we cannot do that without the income we would have actualized from our meetings and fundraising events that we were forced to cancel in 2020. For this reason, a fee will be charged for the 2021 education programs we will continue to offer you.
For our HSMAI Members... We realize that these times are still tough for many.
If you would like to participate in this webinar, but do not have the funds to do so,
an HSMAI AZ Colleague Care Program is available to assist.
Please e-mail Joanne (jojowin@aol.com).
We want everyone to have access to great education!
Cindy Novotny is the founder of Master Connection Associates (MCA), a premiere international consulting and training firm specializing in service, sales and leadership performance. The firm's expertise contributed to The Ritz-Carlton Hotel Company earning two Malcolm Baldrige National Quality Awards. After winning the first time, her firm started The Ritz-Carlton Learning Institute, and during the next 14 years, on behalf of The Ritz-Carlton Hotel Company, MCA worked with companies across diverse industries benchmarking their methodology to improve service. Her ability to close the "gap" with senior executives and line employees has earned her firm a revered reputation.
An icon in the hospitality industry, she is a 'Radical Mentor' for many, her straightforward, no-nonsense approach delivers results and changes behavior. Hospitality, Sales & Marketing, International awarded her the 2019 Lifetime Achievement Award in Hospitality for her exemplary contribution to the industry.
Cindy has been recognized by the Association for Talent Development as one of nine most powerful, innovative passionate speakers. This year, Cindy accepted an appointment to a Board of Directors position with The Miss America Foundation to assist in moving the organization to a new level.
Her exposure includes a feature in 'The Wall Street Journal,' broadcasting on the BBC and sharing the stage with global leaders at luxury events.
Energy, humor, passion, and drive guarantee Cindy captivates an audience. Her targeted message combined with in-depth knowledge deliver reality-based skills and cutting-edge training technology. In her book 'LIVING WITH NO BALANCE...And Loving It', she challenges people to feel good about trying to do it all while living in a less than balanced world. Cindy is in the final stages of her second book, "My Secret to Stamina" due for release late 2020.
A true "road warrior," she travels almost 50 weeks per year.
Clients include hospitality, automotive, legal, healthcare, retail, financial, real-estate, banking, fitness to name a few.
For more information, visit Cindy's website at www.cindynovotny.com.
The link to the webinar platform will be e-mailed to you prior to the program.
HSMAI Members - $10.00 per person • Non-Members – $20.00 per person
18 holes of Spectacular Golf * Swag Bags
Great Raffle Prizes * Lunch on Course
These leading associations - the Arizona Sunbelt Chapter of Meeting Professionals International and the Arizona Chapter of the Hospitality Sales & Marketing Association International - have joined forces for the tenth year in a row to provide members of the Arizona meeting and hospitality industry a day of great golf on an award winning course to include lunch during play on the course.
MPI, HSMAI and the course will be implementing and enforcing strict CDC and State guidelines to ensure the safest day for all golfers, luncheon attendees, volunteers and staff to include social distancing, mask/facial coverings required in Clubhouse and when a six-foot distance cannot be met, a cap on total number of participants, distanced practicing AND no sit down lunch after the tournament.
This event is a source of revenue for both associations during these uncertain and challenging times, so we urge you to please join us for a fun and safe morning on the links. The funds from this tournament will help to support our associations' continuing efforts to provide quality continuing education and scholarships for those professionals currently in the meeting and hospitality industry and those who are pursuing a career in the field. Once again, we would greatly appreciate your participation.
For more information on MPI Arizona Sunbelt Chapter go to mpi-az.org.
On behalf of our Golf Tournament Committee and our Board of Directors, we thank you in advance for your participation and support!!!
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The $95 rate for golf includes:
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AGENDA:
7:00-8:00 a.m. .... Registration and Practice
8:00 a.m. ... Shotgun Start
11:00 a.m. ... Golf Clinic
12:00 p.m. ... Lunch Stations for lunch attendees (golfers served on course), Awards and Raffles
SPONSORS
ABOUT OUR TITLE SPONSOR
Since launching in 2017, Phat Scooters has been a trailblazer in the electric scooter industry offering a variety of customizable products. From its signature Phatty model, a Sport model, PHLEX model, a commercial HD, Golf scooter, as well as a food delivery scooter, they truly offer a vehicle for any individual's needs. Whether it's to run errands, meet up with friends, or hit a few rounds of golf, everyone has a blast cruising around on their custom electric Phat Scooters Product. Plus it makes social distancing fun! For more information, visit www.phatscooters.com or connect with Phat Scooters on Facebook or Instagram.
ABOUT THE COURSE
Located in the heart of Phoenix with spectacular mountain views, Stonecreek Golf Club's remarkable golf, upscale amenities and unmatched service have earned it recognition by Golf Channel as one of Arizona's "Best Kept Secrets." Open to the public 52 weeks a year, the club's superb links-style championship layout, expansive golf practice facility, delicious dining and spacious banquet facilities offer unrivaled opportunities for playing, socializing and networking.
More information is at: https://www.stonecreekgc.com/
For Course COVID Safety Procedures, click here.
Join us as HSMAI AZ presents our complimentary Chippin' Dippin' & Sippin' Virtual Kitchen Series featuring local restaurant, Aunt Chilada's Squaw Peak. The last time we all got to meet face to face was at Aunt Chilada's back in February at our networking event. We wanted to keep the party going by bringing you another taste of their signature food and drink!
They will host a fun evening with Chef Tiffany, showing you how to prepare one of their most popular and yummiest dishes on the menu, Shrimp Stuffed Pineapple. Plus, they'll also share their recipe to their Double Barrel Signature Margarita with fresh lime juice! This will be a fun evening to let loose and cook dinner for your house (virtually) with HSMAI. We'll have great raffle drawings and conversation. All you have to do is grab the ingredients and tune in virtually from your kitchen on November 19th and we'll show you the rest!
This is an event you don't want to miss!
Raffle Prizes
Grand Raffle Prize
Kate Spade Picnic Pineapple Crossbody purse, with a $50 gift card for Aunt Chilada's, donated by the next great event ($300 value)
Regular Raffle Prizes:
$50 gift card for Luci's Marketplace or Pomello, donated by Joanne Winter
One night stay, donated by the Hassayampa Inn/Aris Hospitality
Foursome of Golf donated by StoneCreek Golf Club/Arcis Golf
Hospitality Strong pineapple wooden sign (about 14X14 in size), donated by Lori Morris
Bottle of Game of Thrones Merlot and a #hospitalitystrong Face Mask, donated by HSMAI Arizona
$25 gift card for Cheesecake Factory, donated by Becky Bulkley
Gift card for Rustler's Rooste, donated by Rustler's Rooste
Gift card for Aunt Chilada's, donated by Aunt Chilada's
ABOUT OUR HOSTS
Nestled in the shadow of Piestewa Peak, Aunt Chilada's is truly a historic landmark with a personality all its own. Constructed in the 1890's from desert stone and railroad ties, the original building served as a supply depot and general store for the mercury miners passing through the Dreamy Draw area in Phoenix, AZ. Ken Nagel, a corporate officer of the Pointe Resorts, had always coveted this historic landmark. In 1995, Ken realized his dream and began the buyout of his partners. The restaurant would once again be a family restaurant. Today Ken, Candice, their four daughters, and dedicated staff continue the tradition of quality food and notoriously good times when they welcome guests to this remarkable piece of Arizona history.
Meet our Chef and Mixologist
A LITTLE HISTORY....
In the early 1890s, shortly after the reluctant surrender of Geronimo in Skeleton Canyon, Arizona was still an untamed territory and what is now Aunt Chilada's Dining Room was the general store for the laborers who worked the Rio Rico Mines. The mines, quite unintentionally, gave this area its name. The men would emerge from a long day in the mines somewhat intoxicated and dreamy-eyed from the mercury fumes. And as they walked the road to the general store, people were heard to remark, "The men are back from The Dreamy Draw."
In the 1930s, Dave and Jesse Noble, the land's owners at the time, received the first liquor license issued by the state and the general store reopened as The Peak Steak House getting its name and questionable reputation from the window in the ceiling above the bar where patrons could glimpse scantily clad women on a velvet swing in the attic.
This infamous bar and restaurant found notoriety again as it began a new life in the 1960's as George's Ole! George Cocherham was a captain in the Phoenix Fire Department and an extremely ambitious restaurateur. He expanded the building to its present size using over 3,000 railroad ties, native stone, and a little help from his off-duty firefighter friends.
In the early 1980's, Bob Gosnell's Pointe Resorts bought the restaurant, renamed it Aunt Chilada's and made it part of The Pointe's growing family of restaurants. More information is at https://www.auntchiladas.com/our-story/.
10:30am-11:00am ... Registration and Networking (both live and virtually)
11:00am-11:15am ... Welcome Remarks and Announcements
11:15am-12:00pm ... Presentation
12:00pm-12:15pm ... Raffles and Wrap Up
12:15pm-1:00pm ... Luncheon (in person only)
COVID-19 has changed how we approach meetings and events, and as we learn how to operate in our "new norm," offering a hybrid event (in-person + virtual) is key. We need to be able to provide a good experience, keeping it interactive, fun and safe. The big question is: HOW?
Like many, how to hybrid is still unchartered territory. HSMAI AZ has partnered with David Twigger, creative director and founder of Vermilion Events, to showcase his expertise on how to put together an effective hybrid event. Join us in-person or virtually on Thursday, October 15 as we learn:
Thank you to Gordan Murray with Flash Photo Video, LLC who will be on-site to provide
both in-person and virtual photo opportunities for our guests!
Flash will be creating a virtual group photo by combining individual photos of attendees shot onsite, with images submitted by online participants. He will use proprietary AI software to cut-out and resize the images, and arrange them in rows like they were all standing together on bleachers. He will be providing comprehensive coverage of the live event, including documentation of all COVID precautions, and some behind-the-scenes shots.
David Twigger
Creative Director/Founder
David Twigger is Creative Director and Founder of Vermilion Events and Design Group. This nationally recognized meeting and events firm is known for its prowess in combining logistics and creativity.
A native to Arizona, David takes his over 30 years of hospitality, meetings and events experience and shares it with the world by planning everything from award winning awards shows, destination weddings to national association annual conferences.
A tireless supporter of the "little guy" David spends his time mentoring students, interns and new businesses to help the next generation succeed. As a public speaker he is sought out for his energetic and "straight to the point" presentations.
You can also see David and his trendsetting ideas on his re-occurring design/style segment on the award-winning Arizona morning show, Sonoran Living.
When David finally takes a moment off he usually is working on his 1950's home with his husband and loving cat Arby.
A DESERT OASIS IN SCOTTSDALE
Situated in the heart of Scottsdale's exclusive Gainey Ranch neighborhood, Sonesta Suites Scottsdale Gainey Ranch provides all the comforts and amenities you need for a relaxing stay. The all-suite hotel boasts fully-equipped, residential-style kitchens and a lush courtyard and desert gardens offer a restful haven. Indulge yourself, stroll into Gainey Village Health Club & Spa for a spa treatment or browse the shops at Gainey Village. Plus, we're just a swing away from some of the best golf courses in the Valley of the Sun. With Phoenix just a half hour away and the beautiful Sonoran Desert right outside your door, you'll find us perfectly located for your Arizona stay.
Click here for more information about Sonesta Suites Scottsdale Gainey Ranch.
We all need a vacation about now, so our C&C Zoom call Aug. 12th is taking you there!
Grab your beach towel and your favorite cocktail and join us for some fun, games & prizes with colleagues and friends!
OPEN TO ALL OUR INDUSTRY FRIENDS!
Cost: FREE
What do I need to join? Access to both a desktop/tablet and cell phone.
Please register in advance for this meeting.
After registering, you will receive a confirmation email containing information about joining the meeting.
Event Sponsor:
Prize Sponsors:
Becky Bulkley, HSMAI-AZ
Juliann Drew
Tiffany Higgins with The Tiffany Event
Lori Morris, Enchantment Group
Video Chat Game Shows
Joanne Winter, HSMAI-AZ
Janet Woolf-Hof from the Hyatt Place Scottsdale-Old Town
Holly Zoba, Scout Simply
HSMAI Arizona
We are saddened to announce that we have had to cancel the Chinese Auction that was rescheduled for October 2020 due to the restrictions on group events AND concern for the safety of our guests.
We'd like to thank The Wigwam for working with us through all the changes.
We hope to see you next year!
Questions? E-mail Joanne at jojowin@aol.com
Please join HSMAI and TravelClick, an Amadeus company, Thursday June 25th at 9:00am for a webinar for hotel partners throughout the Phoenix, Arizona region.
The current global crisis has forced businesses around the world to pause service offerings, but travel and tourism has been impacted the most. Katie Moro, Vice President of Data Partnerships, and John Hach, Senior Industry Analyst will share key insights including an overview of the Phoenix area market as well as a global industry recovery update.
Katie Moro
Vice President, Data Partnerships| TravelClick, An Amadeus Company
Katie Moro joined TravelClick in 2011 and is responsible for the global expansion of TravelClick's Demand360 product. Katie is a veteran of the hospitality industry and has been involved with the demand initiative since the product's early days.
Prior to joining TravelClick, Katie was an Account Manager with Rubicon and led a sales team that focused on product growth in major accounts. She has also held roles at Morgans Hotel Group and Ritz-Carlton Hotel Company.
Katie was recently recognized by Hotel Management Magazine as one of 2018's Influential Women in Hospitality.
Katie holds a Bachelor of Arts from The University of Georgia.
John Hach
Senior Hotel Industry Analyst and Advisor | TravelClick, An Amadeus Company
John joined the company in 2004 and has over 40 consecutive years of ecommerce marketing and technology experience within the travel industry. Prior to joining TravelClick John held executive positions at Galileo International and with The Hertz Corporation.
He is a regular industry speaker, his insights and perspectives have been featured on CNN, CNBC, Bloomberg and the New York Times.
John is a graduate of Chicago State University and has served as a guest lecturer and advisor at Roosevelt University, Boston University and Cornell University's School of Hotel Management. He has served as Chairman of the Florida Commission on Tourism and as an Executive Director of the California Tourism Industry Association.
Your HSMAI Arizona Chapter, along with HSMAI Global, want to be your resource as we go through these challenging times. We surveyed members ... they responded ... and we are listening! The topics, timing and frequency of this COMPLIMENTARY webinar series is a result of your feedback.
Webinar #1
"Choosing Hope Over Fear"
Thursday, April 16, 2020
Presented by Matt Jones, Matt Jones International
Click for Webinar Recording, Handouts and Presentations
Resources:
Powerpoint Presentation:
HSMAI April Presentation
Happiness eBook:
Happiness is a Marathon
Matt's Website:
www.matthewdjones.com
Webinar #2
"Using LinkedIn as a Branding Tool"
Thursday, April 30, 2020
Presented by Holly Zoba, CHDM, Principal, Influencer Sales and John Brich, Vice President, SearchWide Global
Click for Webinar Recording and Presentation
Resources:
Powerpoint Presentation:
LinkedIn As A Brand
John's Website:
SearchWideGlobal.com
Holly's Website:
ScoutSimply.com
Webinar #3
"Marketing in a Down Economy"
Thursday, May 14, 2020 -
9:00-10:00am (AZ)
Presented by Craig Carbonniere, Senior Director of Sales, Milestone
Click for Webinar Recording and Presentation
Resources:
Powerpoint Presentation: Marketing In a Down Economy
Craig's website: www.milestoneinternet.com
Webinar #4
"Unprecedented Ideas/Solutions For Recovery From An Unprecedented Crisis" -- A Panel Discussion
Thursday, May 28, 2020 -
9:00-10:00am (AZ)
Presented by Dennis Campbell, DC Enterprises, Lynne Wellish, CMP, CHSE, Hospitality Educator and Holly Zoba, CHDM, Principal, Influencer Sales
Click for Webinar Recording and Presentation
Resources:
Powerpoint Presentation: Unprecedented Ideas/Solutions for Recovery
Dennis' Website: dennis-campbell.com
Lynne's Website: LynneWellish.com
Holly's Website: ScoutSimply.com
Come mix and mingle with fellow HSMAI members and guests at this family-owned historic restaurant.
Nestled in the shadow of the Squaw Peak Mountain, Aunt Chilada's is truly a historic landmark with a personality all its own. Constructed in the 1890's from desert stone and railroad ties, the original building served as a supply depot and general store for the mercury miners passing through the Dreamy Draw area.
This event will be the perfect blend of members, chapter leaders and other professionals from the meeting hospitality industry. So, whether you are an existing HSMAI member OR interested in learning more about our association, this is the event for you!
Heavy Hors d'Oeuvres and great camaraderie will be provided for this fun-filled evening. Cash bar is available.
There is plenty of self-parking.
11:00am - 11:30am ... Registration and Networking
11:30am - 12:15pm ... Luncheon and Announcements
12:15pm - 1:00pm ... Presentation
1:00-1:15pm ... Raffles and Closing
Are your emails ignored and you don't know why? Most people think they write pretty well but research proves otherwise. Do you use phrases that annoy and irritate or use brain-friendly messaging? Do you wonder if you sound good or just goofy in email? What are expectations today? Attend this fun, practical workshop to hear 10+ startling facts and clever hacks you'll wish you knew back in 2019! Get ready to follow modern. fresh, on-trend etiquette practices to engage recipients, accelerate performance and enable the most productive business conversations.
You'll leave with:
Kick off the new year with this timely, high-energy and engaging presentation by a world renown speaker and a friend of our HSMAI Arizona Chapter! It is perfect to bring your entire staff to.
SpeakerSue (because who can pronounce Hershkowitz-Coore?!) blends her authentic, passionate, energetic style with cutting-edge content, constant field research and a Master's degree in Counseling. With a major in Education, minor in English and a fellowship supported by the University of California at Berkeley, Sue is uniquely prepared to transform your group's ability to communicate persuasively, professionally, and profitably to help them nurture and grow business.
An internationally recognized communications expert, Sue received the designation of "Platinum" speaker, their highest designation, from the 30,000 member Meeting Professionals International. SpeakerSue also received the National Speakers Association's President's Award for Distinguished Service, was appointed as a founding member of MPI's Women's Leadership Initiative.
An award-winning sales trainer and internationally recognized authority, Sue Hershkowitz-Coore, is "the most engaging, practical, fun, down-to-earth, smart, on-trend trainer you'll ever have the pleasure of learning from."
Sue has written the book - literally two books! - on sales and communication skills. Power Sales Writing (McGraw Hill), now in its second printing has been translated into multiple languages and is used throughout the world as the "bible" for email and business communication success. Named as one of the "Ten Best Business Books" of the year by Selling Power magazine, Power Sales Writing provides a strategic, simple yet revolutionary approach to differentiating your distinction in a competitive marketplace. How to Say it To Sell It! (Penguin/Random House), is part of a multi-million dollar award winning "How to Say It" series and has been rated as a "Best Book" by Amazon.com. Find more information on Sue at https://speakersue.com/.
Experience breathtaking Camelback Mountain views from our AAA Four Diamond Scottsdale resort. Hilton Scottsdale Resort & Villas offers two-bedroom villas that sleep up to eight with a full kitchen and dining area. Plan your next event in the 25,000 sq. ft. of indoor and outdoor space for up to 800 people. Our complimentary shuttle service takes you where you need to go.
Highlights
For more information go to visit their website.
5:00-6:00pm ... President's VIP Reception for Past Presidents and Board Members (invitation only)
6:00-7:00pm ... Cocktail Reception
7:00-10:00pm ... Dinner, Board Installation, Chapter Awards of Excellence and Charity of the Year Recognition
Entertainment by Ray the DJ
You won't want to miss HSMAI's year-end event....
Come celebrate with the Mother of Dragons and her Army!
The evening will include our annual awards presentation and installation of our 2020 Board of Directors. In addition, we will be celebrating our members, our volunteers, our past presidents and our chapter shining stars.
In keeping with the Game of Thrones theme, we are encouraging our guests to have fun and be creative!
If you are not a GoT fan - cocktail attire will do.
$70 Per Person
$45 Per Student Member
All in the Present
Butterfly Events
Great Wolf Lodge
Mark Skalny Photography
Merestone
PacRim Marketing Group
Ray the DJ
Road to Success Marketing
Shepard Exposition Services
Bring your pack to the brand new Great Wolf Lodge Arizona in Scottsdale/Talking Stick! Our resort offers both an indoor water park and dryland fun for the whole family. Enjoy mini-golf, an arcade, MagiQuest interactive game, eight dining options, and more all under one roof. Your stay includes access to the water park, daily events, and so much more. More information is available at www.greatwolf.com/arizona
To learn more about Jack Trivia, click here.
3:30pm-4:00pm
Registration, Cocktail Reception (cash bar) and Committee Tradefair
4:00pm-5:00pm
Trivia Competition
5:00pm-6:00pm
Announcements, Cocktail Reception (cash bar), Hors d' Oeuvres and Raffle Drawings
This is the Ultimate Team-Bonding Activity!
Join us in this fun, energetic, educational and remarkable experience for everyone! Test your hospitality knowledge while competing with a team to win a fabulous prize.
Prizes will be awarded to 1st, 2nd and 3rd place teams, and Best Team Name.
In conjunction with our November meeting, we will be collecting towels and blankets for our 2019 Charity of the Year - the Arizona Pet Project.
In addition, we will also be collecting plastic bags for Kitchen on the Street to use for their "Bags of Hope" for hungry children.
The McCormick Scottsdale is an idyllic retreat. Our resort setting on the shores of Camelback Lake, overlooking the Camelback Mountain guarantees splendid views. At our newly renovated lakeside hotel, convenient to Phoenix and Paradise Valley, Arizona, we live up to the warm southwestern hospitality. Enjoy the scenic, sunset shores of Camelback Lake by kayak, or tee off your adventure at the McCormick Ranch Golf Club, before relaxing in our outdoor pool accompanied by stunning mountain views. Our Scottsdale hotel suites range from a simple yet spacious Standard Room to a Deluxe Mountain or Lakeside Room with some 400 sq ft of space in a picturesque setting.
Explore downtown Scottsdale, just minutes away with world-class shopping, upscale dining and art galleries and museums such as the Scottsdale Museum of Contemporary Art or the Heard Museum - Housing one of the country's most comprehensive collections of Native American art and anthropology. Also nearby, discover the Sonoran Desert and the Desert Botanical Garden, with over 15,000 desert plants in a spectacular outdoor setting or Phoenix Zoo, home to some 1,300 animals from around the world. More information at: https://www.millenniumhotels.com/en/scottsdale/the-mccormick-scottsdale/?cid=gplaces-the-mccormick-scottsdale.
2 Rounds of Spectacular Golf 
Party Patio Games Swag Bags
Raffle Prizes Breakfast Awards including Best Golf Attire, Patio Game Champions, Highest Scoring, Lowest Scoring, Longest Drive and more!
COST
$40 for Spectators to Include Breakfast
$99 for Golfers to include Breakfast
JOIN US FOR A GREAT DAY OF GOLF!
These leading associations - the Arizona Sunbelt Chapter of Meeting Professionals International and the Arizona Chapter of the Hospitality Sales & Marketing Association International - have joined forces for the ninth year in a row to provide all of our members of the Arizona meeting and hospitality industry an opportunity to participate in a morning of great golf whether you are a golfer or not; followed by an awards celebration.
Players will still get the great Scramble Golf Experience. Beginner, and experienced golfers compete mano-a-mano on a level playing field. Each player from the golf teams will tee off, and the best score on each ball is used as the score for the team. Players score points by hitting balls into any target. The more accurate your shot and the farther the distance, the more points a player will earn.
Not up for a teeing off in a bay? Don't worry, you will be right there in the middle of the action! Spectators will have plenty of opportunity to network with the golfers, cheer on your favorite team, compete in the Party Patio Games and Best Golf Attire Contest.
The funds from this tournament will help to support our associations' continuing efforts to provide quality continuing education and scholarships for those professionals currently in the meeting and hospitality industry and those who are pursuing a career in the field. We'd like to invite you to participate in our fundraising efforts by helping us by donating a raffle item, a swag bag item, or sponsor the event. Your contribution will be recognized by more than 100 golfers and spectators in attendance that include influential members of the hospitality and meetings industry.
For more information on MPI Arizona Sunbelt Chapter go to: mpi-az.org.
This is an event you won't want to miss ... we look forward to your participation!
On behalf of our Golf Tournament Committee and our Board of Directors, we thank you in advance for your support!
THANK YOU TO OUR SPONSORS!
Host Venue:
Topgolf Scottsdale
Photography:
Pixel Photography
Signage Sponsor:
Brede Exposition Services
Swag Bag Sponsor:
Williams & Associates
Bay Sponsors:
City of Prescott Tourism Office
Collaborative Event Management
DoubleTree by Hilton Phoenix North
National Electrical Contractors Association (NECA) - Arizona Chapter
Swag Bag Donors:
AFR Elite Circle
Best Western Hotels & Resorts
Brede Exposition Services
Bright Event Rentals
Collaborative Event Management
Double Tree Phoenix North
Event Rents
Joanne Winter
Mastro's City Hall Steakhouse
Scottsdale Hangar Parties
Sharp Incentives
Sonesta Suites Hotel
Timeline Meetings & Events
Visit Mesa
Visit Phoenix
Visit Tucson
ABOUT OUR HOST VENUE
Topgolf is the premier entertainment destination in Scottsdale. And by entertainment destination, we're talking about a place where you can come for birthday parties, bachelor or bachelorette parties, corporate events, date nights, or just a night out with friends, and everyone will have a great time.
No matter the occasion or who you share it with, we believe that every great time starts with play, is fueled by food and drinks, moved by music and all made possible through community.
There's no pressure to have a good golf swing or score a lot of points. It's all about everyone having fun.
Here at Topgolf, we've made socializing a sport through a blend of technology and entertainment - and that's just the game! If you journey through our venue on any given day, you'll find a place buzzing with energy. Every Topgolf features dozens of climate-controlled hitting bays for year-round comfort with HDTVs in every bay and throughout our sports bar & restaurant.
When it comes to our eats, we know that amazing food and beverage is at the heart of any great social gathering. We take it pretty seriously. That's why at our Topgolf Scottsdale restaurant, you will find an accomplished Executive Chef and experienced team, using high-quality ingredients to deliver a fresh twist on familiar favorites. The way we see it, we're not just a place to play, we're one of the best places to eat in the Scottsdale, AZ area.
If you're looking for things to do in Scottsdale, there are plenty of places to go to - but if you're looking for something to truly experience, look no further than Topgolf.
More information is at: https://topgolf.com/us/riverwalk/
Culinary Dropout at The Yard Tempe
Showcase Room
149 South Farmer, Tempe 85281
11:00am - 11:30am ... Registration, Networking and Community Outreach Collection
11:30am - 12:00pm ... Luncheon and Announcements
12:00pm - 12:45pm ... Presentation - PART ONE
12:45pm - 1:00pm ... Raffle Drawings
1:00pm - 2:30pm ... Presentation - PART TWO
We will have a panel of some of the best minds in hospitality digital marketing today. Each will make a brief presentation on a new strategy or tool that hospitality marketers need to know to compete, and then they will answer a series of questions around trends and best practices in the digital marketing space.
PANELISTS:
Tate Brinton, Marketing Manager, Defero
Tammie Carlisle, Head of Hospitality, Milestone Internet Marketing
Loren Gray, Hospitality Digital Marketing
MODERATOR:
Holly Zoba, CHDM, Hospitality Digital Marketing/Influencer Sales
Join us in person or from the comfort of your office for part two. Back by very popular demand, Loren Gray with Hospitality Digital Marketing will be presenting:
"Dominate Your Market Through Convergence"
Not why, but how. What is a convergent strategy? It is the integrated collaboration between Revenue Management, Marketing, and Sales, with a healthy dose of Operations, Accounting, and Human Resources. Too many chefs you say? Well, we say one cook can't feed an army, and there's more than one type of 'cook' needed. Goals, KPI's, Direction, Measurement, and mutual accountability.
Learn how to collaborate as an effective cohesive 'trusting' team, with a real understanding of data uses, tools to implement actions with, and practical case evaluations to validate those methodologies. Bring your team, bring your hardest challenge and we will solve the issue and resolve it never returning. Accept the challenge and lead your market.
We will be live casting this presentation so you are welcome to stay after the program and participate in person but you can also invite your whole team into a conference room and watch the presentation from your property! We are excited to bring this new approach of sharing information to the AZ Chapter Members.
In conjunction with our September meeting, we will be collecting towels and blankets for our 2019 Charity of the Year - the Arizona Pet Project.
In addition, we will also be collecting plastic bags for Kitchen on the Street to use for their "Bags of Hope" for hungry children.
Tate Brinton, Marketing Manager, Defero
Tate is an Arizona native with multigenerational family ties to the AZ hospitality & tourism industry and as a result he has a strong understanding of the importance that hospitality is to the state and valley. Currently, Tate is the Integrated Marketing Manager at Defero, a digital marketing agency based in Phoenix. In his role Tate is tasked with developing and executing multi-channel digital strategies across a variety of clients, spanning multiple industries both locally and nationally.
Tammie Carlisle, Head of Hospitality, Milestone Internet Marketing
Tammie is an 18 + year hospitality industry veteran. She brings an extensive hospitality sales and marketing background to Milestone and is responsible for developing and maintaining relationships for Milestone with hospitality clients and industry associations in the US. A frequent speaker at Digital Marketing events, Tammie finds unique digital marketing solutions for her clients that help them consistently grow their market share and outperform their competitors.
Prior to joining the Milestone team, Tammie was a Milestone client for five years as the Director of Sales and Marketing for Silicon Valley Hotels. Tammie holds a Bachelor of Science degree in Economics from University of California Santa Cruz.
Loren Gray, Hospitality Digital Marketing
Loren Gray is an internationally recognized authority in the field of hospitality marketing and has appeared as an expert yearly at numerous national industry conferences spanning the hospitality and digital marketing industries. Gray has spoken on the topic at industry events across the US, in Canada, the Caribbean, and Australia. He has contributed to publications such as the New York Times, USA Today, Financial Times and the Wall Street Journal, and has had articles published in numerous trade journals. In addition to participating and chairing on numerous industry boards and organizations, Gray is a past chair of the Digital Marketing council of the Hospitality Sales and Marketing Association International (HSMAI). HSMAI recognized Gray as one of The 'Top 25 Extraordinary Minds in Sales and Marketing', and he currently serves on the Board of America's for HSMAI's International Organization.
Loren is the founder and host of a weekly livecast that covers current trends in the world of digital marketing in hospitality. From GM's to brand leaders, service agencies to hotel owners, a group of experts discuss new tools and techniques, recent industry news and real-world practical case studies with actionable 'how to's' with the insights you need to know and how it can impact your hospitality business. Now in it's third year, the show has developed an international following and boasts over 2000+ weekly subscribers.
Holly Zoba, CHDM, Hospitality Digital Marketing/Influencer Sales
Located inside The Yard at Farmer Arts District, The Showcase Room is a blank canvas where hosts can create any type of vibe for their event, from a black tie fete, to a tech conference, or that dream wedding reception. Featuring an inviting industrial atmosphere with original vaulted wood ceilings, the full space will accommodate parties up to 325 for a reception style event and 200 seated. The space can also be divided into two private rooms: The Gallery (south side) and The Broadway (north side). For more information, visit https://www.foxrcevents.com/location/the-showcase-room/
A portion of the proceeds from this event will go to our 2019 "Charity of the Year" - The Arizona Pet Project AND to our Arizona Chapter of HSMAI to help support our association's mission and our continuing efforts to provide quality continuing education and scholarships for those professionals currently in the hospitality industry and those who are pursuing a career in the field.
DATE:
Friday, July 19, 2019
VENUE:
PLEASE NOTE CHANGE IN OUR VENUE!
Sheraton Phoenix Downtown
340 North 3rd Street, Phoenix 85004
AGENDA:
5:00-6:30p.m.
Registration and Quarters Sales
5:00-6:30p.m.
Networking, No-Host Bar and Silent Auction
6:30-9:30p.m.
Dinner and Live Auction
Pledge Drive for the Arizona Pet Project
COST:
$70.00 per person
$675.00 Corporate Table of Ten
ATTIRE:
Cocktail Attire - "Think Pink!"
The Resort is offering a special overnight rate of $99.00 per room.
PARKING:
Valet and self-parking parking available.
Valet parking is $13.00.
"MISS PIGGY" SPONSORS
AUCTION SPONSORS:
Arizona Pet Project - Logoed Bags and Puppy Cuddling
Brett Higgins - Professional Auctioneer
Event Team Inc. - After-Party Entertainment
Mark Skalny Photography - Photography
National Bank of Arizona - Quarter Counting
PacRim Marketing Group - Photography
PaperCrazy - Printing
PSAV - Audio Visual and Lighting
Residence Inn/Courtyard Phoenix Downtown - Table Gifts
Road to Success Marketing - Graphic Services
Shepard Exposition Services - Signage
Sheraton Phoenix Downtown - Host Venue
Themers - Decor
CORPORATE TABLE SPONSORS:
(as of July 15, 2019)
All in the Present
Arizona Pet Project
Aventura Catering
Best Western Hotels & Resorts (2)
Circa Destination Management
Event Rents
Hello! Arizona Destination Management
Hyatt Place Scottsdale-Old Town
Ideas Collide
North Central Group
Pointe Hilton Squaw Peak Resort
Sacco & Associates, Inc.
Scottsdale Hangar Parties
Sheraton Phoenix Downtown Hotel
Shepard Exposition Services
Stellar Adventures
The Event Team
the next great event
The Scottsdale Plaza Resort
Topgolf Scottsdale
ABOUT HSMAI
The Hospitality Sales and Marketing Association International (HSMAI) is an individual membership organization with more than 7,000 members worldwide. HSMAI is committed to growing business for hotels and their partners, and is the industry's leading advocate for intelligent, sustainable hotel revenue growth. The association provides hotel professionals and their partners with tools, insights, and expertise to fuel sales, inspire marketing, and optimize revenue through programs such as the Adrian Awards and the Revenue Optimization Conference. HSMAI is an individual membership organization comprising more than 7,000 members worldwide, with 40 chapters in the Americas Region. More information is at www.hsmai.org.
The Arizona Chapter, the thirds largest chapter in the U.S. and recently celebrated its 50th Anniversary in 2018. The chapter was honored as the 2015-2016 Chapter of the Year and is the recipient of the most "Chapter Awards of Excellence" in the history of HSMAI. Membership is 200+ members strong, and is comprised of General Managers, Directors of Sales, Sales Managers, Revenue Managers, and Student Members. The chapter offers members a variety of education programs, community volunteer opportunities, leadership and professional development opportunities and a variety of networking and special events.
ABOUT OUR CHARITY
HSMAI'S 2019 "Charity of the Year" is The Arizona Pet Project. The primary goal of AZ Pet Project is preventing pet homelessness by keeping families with pets together. They do so by providing affordable services, resources, and support through shelter prevention programs such as free spay and neuter and shelter intervention. AZ Pet Project supports families by keeping their pets healthy and safe. Animals bring comfort, joy, healing and health, and they believe those benefits should be available to all. It is often those who greatly benefit from the human-animal bond they share with their pets - in some cases they may be the only family these individuals have, who need their assistance the most. With the help of a caring community, they support families and save pets. In 2018, AZ Pet Project provided 2,696 free spay and neuter surgeries and kept 1,400 pets with their families. More information is at https://azpetproject.org
ABOUT OUR HOST VENUE
Make your Arizona escape to Sheraton Grand Phoenix, a contemporary destination located in the heart of downtown Phoenix. The city's largest hotel, we welcome guests with thoughtful amenities, dynamic accommodations and a prime location near the Phoenix Convention Center. Talking Stick Resort Arena, Arizona State University, the Encanto Historic District and Chase Field are all close by. After a busy day of sightseeing, return to your spacious hotel accommodation; all feature luxurious Sheraton bedding. Stop by District American Kitchen & Wine Bar for all-day dining, or visit Breeze Bar, located on our pool terrace, to soak in the sunshine and views of downtown Phoenix. One of downtown Phoenix's premier convention hotels, we also offer 110,000 square feet of flexible venue space, creative catering and professional planning services. All conference rooms are equipped with high-speed Wi-Fi access and the latest audiovisual technology, ensuring the success of your business meeting or event.
Find more information at www.marriott.com.
THE CONCEPT OF THE AUCTION
The Chinese Auction was conceived in 1982 by the Arizona Chapter of the Hospitality Sales & Marketing Association Int'l. This event has gained national recognition and has been adopted by numerous HSMAI and MPI chapters through the U.S. as their major fundraiser.
The auction was originally given the Chinese theme due to the location of the event - the former China Doll Restaurant in Phoenix. Over the years, the auction has grown in size and has moved its location to larger venues. The Chinese theme has remained.
The idea of the auction is to provide each guest with a list of prizes (such as dinners, golf outings, gift baskets, services, and hotel/resort stays) and a numbered stick. Each table is supplied with a bucket that is placed in the middle. Starting with the number one item, the auctioneer describes that item and asks the guests who are interested in bidding on this item to toss a quarter or quarters in the bucket. The guest then holds their stick in the air. The auctioneer calls out the numbers that are held up. A gonger (who cannot see or hear what is going on) is responsible for hitting the gong after a few seconds. The last number called out when the gong rings has won that prize and goes to the stage to claim it. This sequence of events goes on throughout the evening until all prizes are gone. Over the years, a silent and live auction have also been added to the event.
This event has won numerous awards including "Stars of the Industry" Awards from the Arizona Lodging & Tourism Association, "Awards of Excellence in Association Management" from the Arizona Society of Association Executives and several HSMAI International Awards.
Don't forget to bring your quarters for bidding.
Come ready to have a great time.
This is the perfect event to bring family members, friends and co-workers too.
| 10:00am - 11:00am | Member Orientation - this session is for members and prospective members. Come learn from our leaders how to get the most out of your membership. |
| 11:00am - 11:30am | Registration Networking and Community Outreach Collection |
| 11:30am - 12:15pm | Luncheon and Announcements |
| 12:15pm - 1:15pm | Presentation |
| 1:15pm - 1:30pm | Raffle Drawings and Close |
Join us for this very timely and important training session. Come learn how YOU can make a difference in putting an end to this epidemic.
Key Takeaways from This Presentation:
The SAFE Action Project works to raise public awareness of how an informed community can effectively end the cycle of exploitation and violence, offering a wide variety of human trafficking training resources to the hospitality and tourism industry, along with travelers nationwide, to recognize warning signs of human trafficking and to report suspicious behavior. The training program aims to reach all corners of these industries, including hotels, restaurants, ride sharing, airports, stadiums and other places where large groups of people gather and travel. Informed businesses and organizations can ensure they are not unknowingly being used to facilitate the crime of human trafficking.
In conjunction with our May meeting, we will be collecting towels and blankets for our 2019 Charity of the Year - the Arizona Pet Project.
In addition, we will also be collecting plastic bags for Kitchen on the Street to use for their "Bags of Hope" for hungry children.
ABOUT OUR SPEAKERS:
Stacey Sutherland is currently the Program Director for TRUST (Training and Resources United to Stop Trafficking). She has extensive experience conducting human trafficking related trainings across the country to multiple disciplines including medical, mental health, child welfare, victim services and law enforcement. One of her passions is working with rural communities to build local capacity to serve victims of human trafficking. Stacey began her work in the anti-trafficking field by building a regional human trafficking program. She graduated from Arizona State University with Bachelors in Science in Sociology.
Michelle Rucker is a Northern Arizona University graduate and the Outreach Program Manager for the Arizona Attorney General's Office. She coordinates the human trafficking prevention and education programs for the office and partners with community leaders and organizations who share the goal of ending sex trafficking in our state. Since its launch in 2015, the program has successfully reached youth, parents and community members throughout the state of Arizona. In her time with the Attorney General's Office, Michelle has educated thousands of Arizonans on a variety of crimes that impact our residents and is passionate about equipping our communities with the tools necessary to avoid becoming victims of crime. She is personally dedicated to ending sexual violence and exploitation and welcomes any opportunity to be part of that cause.
ABOUT OUR VENUE
Welcome to DoubleTree by Hilton Hotel Phoenix Tempe, a contemporary hotel in the heart of Tempe with unique, Frank Lloyd Wright-inspired architecture. Experience our modern guest rooms, lobby area, restaurant, and public spaces. Centrally located, with easy freeway access to downtown Phoenix and nearby corporate offices, this Tempe, AZ hotel is only three miles from the Metro Light Rail Station and offers a 24-hour complimentary Sky Harbor Airport (PHX) shuttle.
Our Tempe, AZ hotel is close to a number of professional sporting events in downtown Phoenix, golf courses, entertainment venues and vibrant nightlife at Mill Avenue.
Relax in one of our beautifully decorated guest rooms and suites at this Tempe, AZ hotel, all of which offer thoughtful amenities including complimentary WiFi, spacious work areas and HDTVs. Savor southwestern-inspired dishes at Milagro's Restaurant, or meet with friends to sip cocktails in the cozy Kachina Lounge. Work out in the complimentary 24-hour fitness center or soak up the sunshine as you swim in the heated, outdoor pool.
Host a business or social event at this hotel in Phoenix, Arizona in 30,000 sq. ft. of meeting space, including three ballrooms, all with the latest A/V equipment. Stay connected with our 24-hour business center, which offers a range of services and amenities.
More information is available at https://doubletree3.hilton.com.
AC Hotel Biltmore
2811 E. Camelback Road, Phoenix, AZ 85016
8:00am - 10:30am
| 8:00am - 8:30am | Registration and Networking |
| 8:30am - 10:15am | Breakfast and Presentation |
| 10:15am - 10:30am | Raffle Drawings and Close |
Distinguished Panel Members:
Do you want to learn how others are succeeding? Do you want to learn how to:
Our panelists will be discussing these topics and more revenue management best practices and using data to drive decisions, global and local industry outlook. Powerful information to help you be at your best.
In conjunction with our May meeting, we will be collecting towels and blankets for our 2019 Charity of the Year - the Arizona Pet Project.
In addition, we will also be collecting plastic bags for Kitchen on the Street to use for their "Bags of Hope" for hungry children.
ABOUT OUR PANELISTS:
Kevin Duncan
Kevin is an energetic leader who has been an innovator of total revenue management principles for the entire hospitality industry. His strategic guidance at every hotel he has interacted with has helped increase profitability and overall service levels. He brings over 20 years of hotel experience and has achieved tremendous success through his hands-on approach of leadership creating a positive working atmosphere. Kevin is currently the Senior Director, Strategic Commercial Initiatives at The Rainmaker Group. He has the rare blend of revenue management experience combined with years of hands on knowledge of sales, marketing and operations. He has volunteered his time for industry associations to ensure the education of our future leaders. He continues to look at how to advance Total Hotel Revenue Management for our ever-changing economy.
Nicole Fielder is an innovative professional who has been within the industry for over 20+ years. Starting at the Front Desk and progressing through various roles within Operations and General Management, she found her true passion in Reservations and Revenue Management. After spending 8+ years with IHG, Nicole joined the Heavlin Management team in 2010 as the Front Office Manager at the Crowne Plaza San Marcos and was shortly promoted to role of Revenue Manager. Having the opportunity to return to her operational roots, Nicole for a short time became General Manager of two mid-scale hotels where her skills and knowledge of the industry progressed and sharpened. Combining her passion for Revenue Management and her operations knowledge, she now holds the role of Corporate Director of Rooms & Revenue Management. Responsibilities include the development and implementation of the various revenue management strategies for HMC's diverse portfolio while overseeing the room operations. Nicole has her Bachelor of Technical Management and Masters of Business Administration degrees.
Monte Gardiner
As the leader of Best Western's Revenue Management team, Monte manages a team of revenue management professionals whose mission is to achieve industry-leading RevPAR. The team serves a growing portfolio of brands with over two thousand hotels in North America, and also provides support services to Best Western affiliates outside of North America. Monte's passion is data analytics and the effective use of data in decision-making. In previous roles at Best Western, Monte had responsibility for the Best Western Rewards program, achieving record levels of rewards member penetration and successfully launching Best Western's new co-branded credit card program. Prior to joining Best Western, Monte managed the US Airways Dividend Miles program and the US Airways Club, where he developed innovative, industry-leading programs and partnerships that achieved unprecedented levels of ancillary revenue.
Alexandria Hoag
Alex, Director of Sales - Guest Management Solutions, is a tenured technology solutions professional. She works closely with hoteliers across departments, to help implement solutions supporting internal efficiencies and driving guest loyalty.
Lily Mockerman
Lily is a dedicated and passionate leader in the Revenue Management Field with well-honed analytical skills, experienced foresight, technical savvy in many hotel systems, and the ability to clearly communicate vision and strategy for her clients and team. After earning a B.S. in Hotel Management from Johnson & Wales University, Lily's career encompassed a variety of roles and responsibilities, including experience with Hilton, Starwood and the independent hotel space. Seeing an opportunity to grow with the industry in a broader role, Lily founded Total Customized Revenue Management in 2012 with a vision to become a premier provider of Revenue Management Solutions, particularly geared towards helping the industry develop solid practices around Total Revenue Management. In recognition of these efforts, she was recently named 2015 Revenue Management Professional of the Year from the Arizona Chapter of HSMAI. TCRM continues to grow under Lily's leadership with an expansion to international markets in 2016.
ABOUT OUR HOST VENUE
You'll find AC Phoenix Biltmore in the heart of central Phoenix, conveniently close to the city's international airport. Inspired by the rich, timeless Arizona desert landscape, we welcome you in with a sophisticated interior, courtesy of RSP Architects, local art work, and sophisticated comfort.
Start your day at the AC Kitchen with egg tarts, freshly sliced prosciutto and artisan-cured meats. Active travelers can indulge in a morning swim or a workout in our fully equipped gym. Surreal hiking trails at nearby Camelback Mountain as well as world-class golf can be found only minutes from the hotel. Over 70 high-end boutiques at the Biltmore Fashion Park can be explored at your leisure just a short walk away.
When you return to the hotel, our barcierge will greet you with artfully crafted signature cocktails and local craft beer in the AC Lounge paired with European-inspired tapas. Whether you're traveling for business or pleasure, we welcome you to a thoughtfully designed and uncomplicated experience at the AC Phoenix Biltmore.
Click Here for more information.
Phat Scooters
3220 South Fair Lane, #12, Tempe, AZ 85282
7:30am - 9:30am
| 7:30am - 8:00am | Registration |
| 8:00am - 9:30am | Continental Breakfast and Presentation |
Sometimes the stars align and we are able to get a headliner speaker at a steal because he is going to be in town for another event! We are so excited to announce that Loren Gray, CEO of Hospitality Digital Marketing, will be in town the first week in May and has graciously agreed to share his amazing program with all of us!
The Art and Science of Convergence
History is filled with examples of great companies failing due to a lack of communication that we now call 'siloing'. 'Too big to fail' places like IBM and Sony who once dominated their markets now trail or have been outright removed, all because departments did not collaborate. Sound Familiar? This is not new news, but how do you make it work? Where do you start? How do you make it a success each day?
We answer these and many more questions in a step by step interactive program that defines a common vernacular and shared responsibilities. We already know that we need to work together, we bring in this session the practicality of exactly how to do that. What data at what point is to be used, what's available from both sides of the conversation, and most importantly how to harmonize those newfound insights into actionable revenue yielding reality.
This is unlike any other 'presentation' or program. Upon registration, you will be sent a workbook to prep your thoughts into questions, to ensure you maximize the content shared. In the event, engagement is online and anonymous so debriefing answers are honest and open.
Every member of your exec team can benefit from this interactive step by step discussion on the practical convergence of these disciplines.
We hope you join us!
Loren Gray is an internationally recognized authority in the field of hospitality marketing and has appeared as an expert yearly at numerous national industry conferences spanning the hospitality and digital marketing industries. Gray has spoken on the topic at industry events across the US, in Canada, the Caribbean, and Australia. He has contributed to publications such as the New York Times, USA Today, Financial Times and the Wall Street Journal, and has had articles published in numerous trade journals. In addition to participating and chairing on numerous industry boards and organizations, Gray is a past chair of the Digital Marketing council of the Hospitality Sales and Marketing Association International (HSMAI). HSMAI recognized Gray as one of The 'Top 25 Extraordinary Minds in Sales and Marketing', and he currently serves on the Board of America's for HSMAI's International Organization.
Loren is the founder and host of a weekly livecast that covers current trends in the world of digital marketing in hospitality. From GM's to brand leaders, service agencies to hotel owners, a group of experts discuss new tools and techniques, recent industry news and real-world practical case studies with actionable 'how to's' with the insights you need to know and how it can impact your hospitality business. Now in it's third year, the show has developed an international following and boasts over 2000+ weekly subscribers.
Phat Scooters are the most exciting thing to happen to personal travel in decades. It's the electric scooter so fun you'll want to explore outside everyday.
Experience ultimate freedom with a more powerful, customizable and easy-to-ride scooter. Why settle for the mundane when you can RIDE PHAT! For more information visit https://phatscooters.com/.
Boondocks Patio & Grill
4341 N. 75th Street, Scottsdale, AZ
5:00pm - 8:00pm
Plenty of street parking available
| 5:00-6:00p.m. | Registration, Networking, Heavy Hors D' Oeuvres, Cash Bar, Raffle Sales and Charity Collection |
| 6:00-7:30p.m. | Fun and Games |
| 7:30-8:00p.m. | Awards and Raffle Drawings |
The Arizona Chapter of the Hospitality Sales & Marketing Association and their Special Events Committee invite you, your colleagues, customers, family, and friends to join in an evening of FUN! HSMAI's "Amazing Hospitality Challenge" is a great way to unwind from the busy day and mix and mingle with other industry professionals.
Join us on the patio for a "backyard experience" at one of Old Scottsdale's hippest bars for an evening that includes nibbles, drinks, fun teambuilding challenges sponsored by Event Team .... AND great raffle prizes. Dress casual and comfortable. Registration fee includes two drink tickets.
Our Community Outreach Committee will be collecting donations for our 2019 "Charity of the Year" - The Arizona Pet Project. We will be collecting pet food for both dogs and cats, wet and dry accepted. ALL pet supplies welcome, even used items, to include old pet toys, beds, etc.
THANK YOU!
Welcome to Boondocks, Your Scottsdale Patio Bar. We are Nestled in the Heart of Old Town Scottsdale creating a comfortable environment every day for everyone. Boondocks takes Pride in its reinvented Comfort Style Food and variety of Eclectic Beers, Spirits, and Wine. Join the Boondocks Backyard Experience with our Open Air Grill, and Outdoor Fun with all your Friends.
One of Scottsdale's largest climate controlled patio consists of comfortable areas for any size group. If you want to spice it up a little with some active interaction we have the best Bar Games in Scottsdale: Pool Tables, Bag Toss, Dart Boards, Ping Pong, Basketball Pop Shot, Skee-Ball, and select arcade games. Game On!
Looking for Live Music in Scottsdale? Then join the Boondocks Backyard Experience with entertainment ranging from acoustic sets to local bands and national acts. Visit https://BoondocksAZ.com for more information.
Fogo de Chão
6300 N. Scottsdale Road, Scottsdale, AZ 85253
5:00pm - 7:30pm
Come mix and mingle with fellow HSMAI members and guests at one of Scottsdale's most popular restaurants.
This event will be the perfect blend of members, chapter leaders and other professionals from the meeting hospitality industry. So, whether you are an existing HSMAI member OR interested in learning more about our association, this is the event for you!
Heavy Hors D'Oeuvres and great camaraderie will be provided for this fun-filled evening. Cash bar is available.
This event is complimentary.
Complimentary parking available and plenty of self-parking.
In lieu of purchasing a ticket for this event - we are asking that you bring donations for our 2019 "Charity of the Year" Arizona Pet Project. We will be collecting pet food for both dogs and cats, wet and dry accepted. ALL pet supplies welcome, even used items, to include old pet toys, beds, etc.
In addition, we will also be collecting plastic bags for Kitchen on the Street to use for their "Bags of Hope" for hungry children.
THANK YOU!
Fogo de Chão's Scottsdale location, with its grand cobalt blue tower and signature churrasqueira grill visible to passersby, stands supreme in the city's dynamic and diverse restaurant scene. Located in the heart of the city near the popular Scottsdale Fashion Square, this internationally renowned steakhouse welcomes guests to a memorable and elegant dining experience.
More information is available at https://fogodechao.com/location/scottsdale.
The Scottsdale Plaza Resort
7200 N. Scottsdale Road, Scottsdale, AZ 85253
11:00-11:30pm ... Registration and Networking
11:30-12:15pm ... Lunch, Welcome and Announcements
12:15-1:15pm ... Presentation
1:15-1:30pm ... Raffle Drawings and Close
Learning Objectives:
Bob Anderson, President
Star Performance, Inc.
Bob is a business coach, a results driven trainer and a new business development consultant to the hospitality industry and has been in business for over 25 years.
His unique approach to sales training through his Building the Sales Pipeline, Building the Culture of Service and Point of Contact Reservations Selling systems are producing huge up-side results for his many customers.
A featured speaker whose entertaining and upbeat presentation style has earned him rave reviews by many hospitality organizations, Bob develops and implements all training programs for Star Performance, Inc.
Bob was awarded the honor of being selected as one of the Top 25 Extraordinary Minds in Hospitality Sales, Marketing and Revenue Management by HSMAI in 2015.
Bob has been married for 32 years and has three wonderful children. When not conducting training seminars and webinars, he likes to read, work out and play hockey.
651 306-0050
Bob@starperformance-inc.com
https://www.starperformance-inc.com/
An Authentically Arizona Desert Experience
An authentic Arizona experience awaits at the Scottsdale Plaza Resort, where 40 lush acres and 50,000 square feet of flexible event space provide a perfect, palm-lined retreat for family getaways, business meetings and milestone celebrations. Five pools, a full-service salon and day spa, and nearby championship golf set the stage for memorable experiences framed by elegant Spanish Mission-inspired architecture, fragrant gardens filled with desert flowers, and stunning views of Camelback and Mummy Mountain.
Where Work Weeks Meet Weekend Fun
Blur the lines between business and leisure with five swimming pools, championship golf, pampering spa treatments, and local Southwestern cuisine. Framed by Camelback and Mummy Mountain, The Scottsdale Plaza Resort features 40 acres of flowering gardens, elegant Spanish-inspired architecture, and 50,000 square feet of event space, perfect for family vacations, wedding festivities and corporate retreats.
Successful Scottsdale Meetings Start Here
There is a reason why so many groups choose to gather at The Scottsdale Plaza Resort for their milestone meetings and events. We remember every detail it takes to make your meeting a success, right down to your CEO's favorite drink. Our award-winning planning and catering teams will design your banquet, sales conference, or training seminar with the flexible and resourceful spirit that it takes to ensure a completely unique and personalized experience.
More information is available at http://www.scottsdaleplaza.com/the-resort/.
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