View Menu2020 MEETING AND EVENTS
--------------------------------- UPCOMING EVENTS ---------------------------------
Click here for Past Events
HSMAI Arizona Chapter presents
June "Hospitality Strong" Webinar
"The Recovery Roadmap for Hotels"
June 25, 2020
9:00am-10:00am (MST)
Please join HSMAI and TravelClick, an Amadeus company, Thursday June 25th at 9:00am for a webinar for hotel partners throughout the Phoenix, Arizona region.
The current global crisis has forced businesses around the world to pause service offerings, but travel and tourism has been impacted the most. Katie Moro, Vice President of Data Partnerships, and John Hach, Senior Industry Analyst will share key insights including an overview of the Phoenix area market as well as a global industry recovery update.
Katie Moro
Vice President, Data Partnerships| TravelClick, An Amadeus Company
Katie Moro joined TravelClick in 2011 and is responsible for the global expansion of TravelClick's Demand360 product. Katie is a veteran of the hospitality industry and has been involved with the demand initiative since the product's early days.
Prior to joining TravelClick, Katie was an Account Manager with Rubicon and led a sales team that focused on product growth in major accounts. She has also held roles at Morgans Hotel Group and Ritz-Carlton Hotel Company.
Katie was recently recognized by Hotel Management Magazine as one of 2018's Influential Women in Hospitality.
Katie holds a Bachelor of Arts from The University of Georgia.
John Hach
Senior Hotel Industry Analyst and Advisor | TravelClick, An Amadeus Company
John joined the company in 2004 and has over 40 consecutive years of ecommerce marketing and technology experience within the travel industry. Prior to joining TravelClick John held executive positions at Galileo International and with The Hertz Corporation.
He is a regular industry speaker, his insights and perspectives have been featured on CNN, CNBC, Bloomberg and the New York Times.
John is a graduate of Chicago State University and has served as a guest lecturer and advisor at Roosevelt University, Boston University and Cornell University's School of Hotel Management. He has served as Chairman of the Florida Commission on Tourism and as an Executive Director of the California Tourism Industry Association.
The Arizona Chapter of the
Hospitality Sales & Marketing Association International presents
Their Award Winning Event...
The 38th Annual Chinese Auction Fundraiser and Dinner
Come help celebrate the Year of the Rat "Pack" - Las Vegas Style
Friday, October 23, 2020 • 5:00pm-9:30pm
2020 has brought us together as an industry more than ever before. We've been there for each other over the phone, and through Zoom meetings, social media groups and webinars … now it's finally time to celebrate in person. We invite you to join us at the award-winning Chinese Auction Fundraiser and Dinner. This year we are celebrating our 38th annual event and the Year of the Rat "Pack". We are mixing the theme up a bit and celebrating Las Vegas Style.
This year, proceeds from the event will directly benefit the Arizona Chapter of HSMAI to support our association's mission and our continuing efforts to provide quality continuing education and scholarships for those professionals currently in the hospitality industry and those who are pursuing a career in the field. Now, more than ever, we need to be able to deliver these important benefits to our members, and we can't do that without the income we would have actualized from this year's meetings and fundraising events. We will bring back our Charity of the Year, A Soldier's Best Friend, for a full year in 2021 so they may benefit from the fundraising and volunteer opportunities that are typically held each year.
VENUE:
Wigwam Arizona
The Wigwam Ballroom
300 East Wigwam Boulevard
Litchfield Park, AZ 85340
AGENDA:
5:00-6:30 p.m.
Registration, Cocktail Reception (no-host bar),
and Silent Auction
6:30-9:30 p.m.
Dinner and Live Auction
9:30 p.m.
After Party and Entertainment in the Wigwam Bar
COST:
$50.00 Per Person
$225.00 Corporate Table of Five
ATTIRE:
Vintage Vegas Inspired
CLICK HERE FOR A PRINTABLE INVITATION
CLICK HERE FOR AN ONLINE AUCTION DONOR FORM (PDF form)
The Resort is offering a special overnight rate of $59.00 per room.
Attendees may make reservations by calling (844) 239-1641
Be sure to mention the HSMAI Chinese Auction.
(resort fee is waived, but a $7.00 porterage fee will be added per night)
This special rate is good for the night before and after our event.
PARKING:
Plenty of self-parking parking is available near the Ballroom.
Complimentary valet parking near hotel lobby.
AUCTION SPONSORS
(as of July 2020)
Event Team Inc. • Paper Crazy • Road to Success Marketing • Wigwam Arizona
ABOUT HSMAI
The Hospitality Sales and Marketing Association International (HSMAI) is an individual membership organization with more than 7,000 members worldwide. HSMAI is committed to growing business for hotels and their partners, and is the industry's leading advocate for intelligent, sustainable hotel revenue growth. The association provides hotel professionals and their partners with tools, insights, and expertise to fuel sales, inspire marketing, and optimize revenue through programs such as the Adrian Awards and the Revenue Optimization Conference. HSMAI is an individual membership organization comprising more than 7,000 members worldwide, with 40 chapters in the Americas Region.
The Arizona Chapter, the third largest chapter in the U.S., celebrated it's 50th Anniversary in 2018. The chapter was recently honored as the 2019 Chapter of the Year and is the recipient of the most "Chapter Awards of Excellence" in the history of HSMAI. Membership is 190+ members strong, and is comprised of General Managers, Directors of Sales, Sales Managers, Revenue Managers, and Student Members. The chapter offers members a variety of education programs, community volunteer opportunities, leadership and professional development opportunities and a variety of networking and special events.
ABOUT OUR HOST VENUE
The Wigwam was originally built in 1918 as a gathering place for the Ohio-based executives of Goodyear Tire & Rubber Company who discovered the West Valley of Phoenix as a prime location to grow cotton for rubber production. As the retreat grew in popularity, additional accommodations and amenities were added and in 1929 The Wigwam opened as a full-service resort with accommodations for just 24 guests.
In its 100-year history, this Phoenix resort has hosted some of the world's most recognized public figures and sports legends and maintains a reputation as one of the Southwest's landmark resort destinations. Today, The Wigwam continues to be a travel tradition for generations of families across the globe offering an entirely unique Arizona family resort experience where casual elegance meets historic charm. All information is available at wigwamarizona.com.
THE WIGWAM'S COMMITMENT TO THEIR GUESTS DURING COVID-19:
At The Wigwam our priority is first and foremost the safety and well-being of our guests and team members. We continue to closely follow the coronavirus (COVID-19) situation, both domestically and abroad. We are in regular contact with local authorities. Our teams are monitoring the most up-to-the-minute information provided by the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), the Governor's Office of Arizona, and the Mayor's Office of Litchfield Park.
We remain committed to upholding the highest standards of cleanliness across our entire hotel. We have implemented heightened precautions in sanitization, disinfection, and cleaning measures as guided by the CDC and WHO. We are undertaking the following measures to maintain a safe and healthy environment:
- We have implemented new cleaning protocols which follow U.S. Centers for Disease Control and World Health Organization recommendations. Our cleaning team is using peroxide-based cleaners that are effective against viruses.
- We are in constant communication with our team members to reinforce our sanitization safety procedures in both guest facing and back of the house areas. High traffic areas are being cleaned with increasing frequency.
- All departments have implemented hand washing and sanitizing procedures to take place multiple times during the day.
- All team members are prohibited from reporting to work with a respiratory illness that can be transmitted to others and they get their temperature checked before every shift.
- If at any point a guest feels ill, they should stay in their room and contact the front desk immediately. A member of our team will inform you of your options and take the proper steps to ensure the we all stay safe.
The wide open spaces of The Wigwam ensures that guests staying at the resort can easily abide by social distancing directives, while enjoying time together, making The Wigwam the perfect destination for a Staycation to relax, recharge and reset.
Our team takes great pride in the role we play in the lives of our customers and guests. Rest assured that as circumstances continue to develop, one thing will remain constant: We will make our decisions with the health and well-being of our customers, guests, team members, and community as our highest priority.
THE CONCEPT OF THE AUCTION
The Chinese Auction was conceived in 1982 by the Arizona Chapter of the Hospitality Sales & Marketing Association International. This event has gained national recognition and has been adopted by numerous HSMAI and MPI chapters through the U.S. as their major fundraiser.
The auction was originally given the Chinese theme due to the location of the event - the former China Doll Restaurant in Phoenix. Over the years, the auction has grown in size and has moved its location to larger venues. The Chinese theme has remained.
The idea of the auction is to provide each guest with a list of prizes (such as dinners, golf outings, gift baskets, services, and hotel/resort stays) and a numbered stick. Each table is supplied with a bucket that is placed in the middle. Starting with the number one item, the auctioneer describes that item and asks the guests who are interested in bidding on this item to toss a quarter or quarters in the bucket. The guest then holds their stick in the air. The auctioneer calls out the numbers that are held up. A gonger (who cannot see or hear what is going on) is responsible for hitting the gong after a few seconds. The last number called out when the gong rings has won that prize and goes to the stage to claim it. This sequence of events goes on throughout the evening until all prizes are gone. Over the years, a silent and live auction have also been added to the event.
This event has won numerous awards including "Stars of the Industry" Awards from the Arizona Lodging & Tourism Association, "Awards of Excellence in Association Management" from the Arizona Society of Association Executives and several HSMAI International Awards.
This is the perfect event to bring family members, friends and co-workers too.
--------------------------------- PAST EVENTS ---------------------------------
HSMAI Arizona Chapter presents
2020 "HOSPITALITY STRONG" COMPLIMENTARY WEBINAR SERIES
Your HSMAI Arizona Chapter, along with HSMAI Global, want to be your resource as we go through these challenging times. We surveyed members ... they responded ... and we are listening! The topics, timing and frequency of this COMPLIMENTARY webinar series is a result of your feedback.
Webinar #1
"Choosing Hope Over Fear"
Thursday, April 16, 2020
Presented by Matt Jones, Matt Jones International
Click for Webinar Recording, Handouts and Presentations
Resources:
Powerpoint Presentation:
HSMAI April Presentation
Happiness eBook:
Happiness is a Marathon
Matt's Website:
www.matthewdjones.com
Webinar #2
"Using LinkedIn as a Branding Tool"
Thursday, April 30, 2020
Presented by Holly Zoba, CHDM, Principal, Influencer Sales and John Brich, Vice President, SearchWide Global
Click for Webinar Recording and Presentation
Resources:
Powerpoint Presentation:
LinkedIn As A Brand
John's Website:
SearchWideGlobal.com
Holly's Website:
ScoutSimply.com
Webinar #3
"Marketing in a Down Economy"
Thursday, May 14, 2020 -
9:00-10:00am (AZ)
Presented by Craig Carbonniere, Senior Director of Sales, Milestone
Click for Webinar Recording and Presentation
Resources:
Powerpoint Presentation: Marketing In a Down Economy
Craig's website: www.milestoneinternet.com
Webinar #4
"Unprecedented Ideas/Solutions For Recovery From An Unprecedented Crisis" -- A Panel Discussion
Thursday, May 28, 2020 -
9:00-10:00am (AZ)
Presented by Dennis Campbell, DC Enterprises, Lynne Wellish, CMP, CHSE, Hospitality Educator and Holly Zoba, CHDM, Principal, Influencer Sales
Click for Webinar Recording and Presentation
Resources:
Powerpoint Presentation: Unprecedented Ideas/Solutions for Recovery
Dennis' Website: dennis-campbell.com
Lynne's Website: LynneWellish.com
Holly's Website: ScoutSimply.com
HSMAI Arizona Chapter presents
"COCKTAILS, CONVERSATION & CONNECTIONS"
HSMAI February Networking Event
Thursday, February 27, 2020
Hosted by
Aunt Chilada's
7330 N Dreamy Draw Dr
Phoenix, Arizona
5:00p.m. to 7:00p.m.
Come mix and mingle with fellow HSMAI members and guests at this family-owned historic restaurant.
Nestled in the shadow of the Squaw Peak Mountain, Aunt Chilada's is truly a historic landmark with a personality all its own. Constructed in the 1890's from desert stone and railroad ties, the original building served as a supply depot and general store for the mercury miners passing through the Dreamy Draw area.
This event will be the perfect blend of members, chapter leaders and other professionals from the meeting hospitality industry. So, whether you are an existing HSMAI member OR interested in learning more about our association, this is the event for you!
Heavy Hors d'Oeuvres and great camaraderie will be provided for this fun-filled evening. Cash bar is available.
There is plenty of self-parking.
The Arizona Chapter of the Hospitality Sales & Marketing Association International
presents
JANUARY 2020 KICK-OFF LUNCHEON MEETING
Thursday, January 16, 2020
Hilton Scottsdale Resort & Villas
6333 North Scottsdale Road, Scottsdale
"Email Etiquette: Write Like Your Reputation Depends on It!"
Presented by the dynamic Sue Hershkowitz-Coore, High Impact Presentations
11:00am - 11:30am ... Registration and Networking
11:30am - 12:15pm ... Luncheon and Announcements
12:15pm - 1:00pm ... Presentation
1:00-1:15pm ... Raffles and Closing
Are your emails ignored and you don't know why? Most people think they write pretty well but research proves otherwise. Do you use phrases that annoy and irritate or use brain-friendly messaging? Do you wonder if you sound good or just goofy in email? What are expectations today? Attend this fun, practical workshop to hear 10+ startling facts and clever hacks you'll wish you knew back in 2019! Get ready to follow modern. fresh, on-trend etiquette practices to engage recipients, accelerate performance and enable the most productive business conversations.
You'll leave with:
- At least 10 solid ideas to elevate tone, approach and results
- A bunch of out-dated concepts to eliminate immediately
- New strategies to build relationships and rapport with every recipient
Kick off the new year with this timely, high-energy and engaging presentation by a world renown speaker and a friend of our HSMAI Arizona Chapter! It is perfect to bring your entire staff to.
ABOUT OUR SPEAKER:
SpeakerSue (because who can pronounce Hershkowitz-Coore?!) blends her authentic, passionate, energetic style with cutting-edge content, constant field research and a Master's degree in Counseling. With a major in Education, minor in English and a fellowship supported by the University of California at Berkeley, Sue is uniquely prepared to transform your group's ability to communicate persuasively, professionally, and profitably to help them nurture and grow business.
An internationally recognized communications expert, Sue received the designation of "Platinum" speaker, their highest designation, from the 30,000 member Meeting Professionals International. SpeakerSue also received the National Speakers Association's President's Award for Distinguished Service, was appointed as a founding member of MPI's Women's Leadership Initiative.
An award-winning sales trainer and internationally recognized authority, Sue Hershkowitz-Coore, is "the most engaging, practical, fun, down-to-earth, smart, on-trend trainer you'll ever have the pleasure of learning from."
Sue has written the book - literally two books! - on sales and communication skills. Power Sales Writing (McGraw Hill), now in its second printing has been translated into multiple languages and is used throughout the world as the "bible" for email and business communication success. Named as one of the "Ten Best Business Books" of the year by Selling Power magazine, Power Sales Writing provides a strategic, simple yet revolutionary approach to differentiating your distinction in a competitive marketplace. How to Say it To Sell It! (Penguin/Random House), is part of a multi-million dollar award winning "How to Say It" series and has been rated as a "Best Book" by Amazon.com. Find more information on Sue at https://speakersue.com/.
ABOUT OUR VENUE
Experience breathtaking Camelback Mountain views from our AAA Four Diamond Scottsdale resort. Hilton Scottsdale Resort & Villas offers two-bedroom villas that sleep up to eight with a full kitchen and dining area. Plan your next event in the 25,000 sq. ft. of indoor and outdoor space for up to 800 people. Our complimentary shuttle service takes you where you need to go.
Highlights
- Resort atmosphere with breathtaking views of Camelback Mountain
- 1,600 sq. ft. two-bedroom villas with private patio and full kitchen
- Three restaurants: BlueFire Grille, Fleming's Steakhouse and Oasis Bar
- Wellness center with spa, cardio equipment and outdoor heated pool
- 25,000 sq. ft. of versatile indoor and outdoor space for up to 800
- Complimentary shuttle within two-mile radius including Old Town Scottsdale
For more information go to visit their website.
The Arizona Chapter of the Hospitality Sales & Marketing Association International
presents
The 51st Annual Awards Gala and Celebration
"Winter is Coming"
Friday, December 6, 2019
The Great Wolf Lodge
Great Wolf Ballroom
7333 North Pima Road, Scottsdale
Agenda
5:00-6:00pm ... President's VIP Reception for Past Presidents and Board Members (invitation only)
6:00-7:00pm ... Cocktail Reception
7:00-10:00pm ... Dinner, Board Installation, Chapter Awards of Excellence and Charity of the Year Recognition
Entertainment by Ray the DJ
You won't want to miss HSMAI's year-end event....
Come celebrate with the Mother of Dragons and her Army!
The evening will include our annual awards presentation and installation of our 2020 Board of Directors. In addition, we will be celebrating our members, our volunteers, our past presidents and our chapter shining stars.
ATTIRE
In keeping with the Game of Thrones theme, we are encouraging our guests to have fun and be creative!
If you are not a GoT fan - cocktail attire will do.
COST:
$70 Per Person
$45 Per Student Member
THANK YOU TO OUR SPONSORS:
All in the Present
Butterfly Events
Great Wolf Lodge
Mark Skalny Photography
Merestone
PacRim Marketing Group
Ray the DJ
Road to Success Marketing
Shepard Exposition Services
ABOUT OUR VENUE
Great Wolf LodgeBring your pack to the brand new Great Wolf Lodge Arizona in Scottsdale/Talking Stick! Our resort offers both an indoor water park and dryland fun for the whole family. Enjoy mini-golf, an arcade, MagiQuest interactive game, eight dining options, and more all under one roof. Your stay includes access to the water park, daily events, and so much more. More information is available at www.greatwolf.com/arizona
The Arizona Chapter of the Hospitality Sales & Marketing Association International
presents
NOVEMBER EDUCATION PROGRAM
Thursday, November 7, 2019
Hosted by
The Lakeside Ballroom at The McCormick Scottsdale
7401 North Scottsdale Road, Scottsdale
To learn more about Jack Trivia, click here.
Jack Trivia presents
"HOSPITALITY GAME NIGHT"
3:30pm-4:00pm
Registration, Cocktail Reception (cash bar) and Committee Tradefair
4:00pm-5:00pm
Trivia Competition
5:00pm-6:00pm
Announcements, Cocktail Reception (cash bar), Hors d' Oeuvres and Raffle Drawings
This is the Ultimate Team-Bonding Activity!
Join us in this fun, energetic, educational and remarkable experience for everyone! Test your hospitality knowledge while competing with a team to win a fabulous prize.
Prizes will be awarded to 1st, 2nd and 3rd place teams, and Best Team Name.
COMMUNITY OUTREACH COLLECTIONS
In conjunction with our November meeting, we will be collecting towels and blankets for our 2019 Charity of the Year - the Arizona Pet Project.
In addition, we will also be collecting plastic bags for Kitchen on the Street to use for their "Bags of Hope" for hungry children.
ABOUT OUR VENUE
The McCormick Scottsdale is an idyllic retreat. Our resort setting on the shores of Camelback Lake, overlooking the Camelback Mountain guarantees splendid views. At our newly renovated lakeside hotel, convenient to Phoenix and Paradise Valley, Arizona, we live up to the warm southwestern hospitality. Enjoy the scenic, sunset shores of Camelback Lake by kayak, or tee off your adventure at the McCormick Ranch Golf Club, before relaxing in our outdoor pool accompanied by stunning mountain views. Our Scottsdale hotel suites range from a simple yet spacious Standard Room to a Deluxe Mountain or Lakeside Room with some 400 sq ft of space in a picturesque setting.
Explore downtown Scottsdale, just minutes away with world-class shopping, upscale dining and art galleries and museums such as the Scottsdale Museum of Contemporary Art or the Heard Museum - Housing one of the country's most comprehensive collections of Native American art and anthropology. Also nearby, discover the Sonoran Desert and the Desert Botanical Garden, with over 15,000 desert plants in a spectacular outdoor setting or Phoenix Zoo, home to some 1,300 animals from around the world. More information at: https://www.millenniumhotels.com/en/scottsdale/the-mccormick-scottsdale/?cid=gplaces-the-mccormick-scottsdale.
Meeting Professionals International - Arizona Sunbelt Chapter
and
Hospitality Sales & Marketing Association International - Arizona Chapter
present
The 9th Annual
MPI/HSMAI "Birdies, Beer & Bogies" HospitaliTee Golf and Networking Event
Friday, October 11, 2019
9:30a.m. ... Let the Games Begin
Golf & Party Patio Games
11:30a.m. ... Awards and Raffle
COURSE SPONSOR
Topgolf Scottsdale, 9500 Talking Stick Way, Scottsdale, AZ 85256
2 Rounds of Spectacular Golf 
Party Patio Games Swag Bags
Raffle Prizes Breakfast Awards including Best Golf Attire, Patio Game Champions, Highest Scoring, Lowest Scoring, Longest Drive and more!
COST
$40 for Spectators to Include Breakfast
$99 for Golfers to include Breakfast
JOIN US FOR A GREAT DAY OF GOLF!
These leading associations - the Arizona Sunbelt Chapter of Meeting Professionals International and the Arizona Chapter of the Hospitality Sales & Marketing Association International - have joined forces for the ninth year in a row to provide all of our members of the Arizona meeting and hospitality industry an opportunity to participate in a morning of great golf whether you are a golfer or not; followed by an awards celebration.
Players will still get the great Scramble Golf Experience. Beginner, and experienced golfers compete mano-a-mano on a level playing field. Each player from the golf teams will tee off, and the best score on each ball is used as the score for the team. Players score points by hitting balls into any target. The more accurate your shot and the farther the distance, the more points a player will earn.
Not up for a teeing off in a bay? Don't worry, you will be right there in the middle of the action! Spectators will have plenty of opportunity to network with the golfers, cheer on your favorite team, compete in the Party Patio Games and Best Golf Attire Contest.
The funds from this tournament will help to support our associations' continuing efforts to provide quality continuing education and scholarships for those professionals currently in the meeting and hospitality industry and those who are pursuing a career in the field. We'd like to invite you to participate in our fundraising efforts by helping us by donating a raffle item, a swag bag item, or sponsor the event. Your contribution will be recognized by more than 100 golfers and spectators in attendance that include influential members of the hospitality and meetings industry.
For more information on MPI Arizona Sunbelt Chapter go to: mpi-az.org.
This is an event you won't want to miss ... we look forward to your participation!
On behalf of our Golf Tournament Committee and our Board of Directors, we thank you in advance for your support!
THANK YOU TO OUR SPONSORS!
Host Venue:
Topgolf Scottsdale
Photography:
Pixel Photography
Signage Sponsor:
Brede Exposition Services
Swag Bag Sponsor:
Williams & Associates
Bay Sponsors:
City of Prescott Tourism Office
Collaborative Event Management
DoubleTree by Hilton Phoenix North
National Electrical Contractors Association (NECA) - Arizona Chapter
Swag Bag Donors:
AFR Elite Circle
Best Western Hotels & Resorts
Brede Exposition Services
Bright Event Rentals
Collaborative Event Management
Double Tree Phoenix North
Event Rents
Joanne Winter
Mastro's City Hall Steakhouse
Scottsdale Hangar Parties
Sharp Incentives
Sonesta Suites Hotel
Timeline Meetings & Events
Visit Mesa
Visit Phoenix
Visit Tucson
ABOUT OUR HOST VENUE
Topgolf is the premier entertainment destination in Scottsdale. And by entertainment destination, we're talking about a place where you can come for birthday parties, bachelor or bachelorette parties, corporate events, date nights, or just a night out with friends, and everyone will have a great time.
No matter the occasion or who you share it with, we believe that every great time starts with play, is fueled by food and drinks, moved by music and all made possible through community.
There's no pressure to have a good golf swing or score a lot of points. It's all about everyone having fun.
Here at Topgolf, we've made socializing a sport through a blend of technology and entertainment - and that's just the game! If you journey through our venue on any given day, you'll find a place buzzing with energy. Every Topgolf features dozens of climate-controlled hitting bays for year-round comfort with HDTVs in every bay and throughout our sports bar & restaurant.
When it comes to our eats, we know that amazing food and beverage is at the heart of any great social gathering. We take it pretty seriously. That's why at our Topgolf Scottsdale restaurant, you will find an accomplished Executive Chef and experienced team, using high-quality ingredients to deliver a fresh twist on familiar favorites. The way we see it, we're not just a place to play, we're one of the best places to eat in the Scottsdale, AZ area.
If you're looking for things to do in Scottsdale, there are plenty of places to go to - but if you're looking for something to truly experience, look no further than Topgolf.
More information is at: https://topgolf.com/us/riverwalk/
Hospitality Sales & Marketing Association International - Arizona Chapter
presents
SEPTEMBER 2019 LUNCHEON MEETING
Your cutting edge Arizona Chapter is bringing you something new!
Thursday, September 19, 2019
Culinary Dropout at The Yard Tempe
Showcase Room
149 South Farmer, Tempe 85281
11:00am - 11:30am ... Registration, Networking and Community Outreach Collection
11:30am - 12:00pm ... Luncheon and Announcements
12:00pm - 12:45pm ... Presentation - PART ONE
12:45pm - 1:00pm ... Raffle Drawings
1:00pm - 2:30pm ... Presentation - PART TWO
Part One - "Great Minds of Digital Marketing"
We will have a panel of some of the best minds in hospitality digital marketing today. Each will make a brief presentation on a new strategy or tool that hospitality marketers need to know to compete, and then they will answer a series of questions around trends and best practices in the digital marketing space.
PANELISTS:
Tate Brinton, Marketing Manager, Defero
Tammie Carlisle, Head of Hospitality, Milestone Internet Marketing
Loren Gray, Hospitality Digital Marketing
MODERATOR:
Holly Zoba, CHDM, Hospitality Digital Marketing/Influencer Sales
Part Two - HSMAI-AZ's first ever livecast!
Join us in person or from the comfort of your office for part two. Back by very popular demand, Loren Gray with Hospitality Digital Marketing will be presenting:
"Dominate Your Market Through Convergence"
Not why, but how. What is a convergent strategy? It is the integrated collaboration between Revenue Management, Marketing, and Sales, with a healthy dose of Operations, Accounting, and Human Resources. Too many chefs you say? Well, we say one cook can't feed an army, and there's more than one type of 'cook' needed. Goals, KPI's, Direction, Measurement, and mutual accountability.
Learn how to collaborate as an effective cohesive 'trusting' team, with a real understanding of data uses, tools to implement actions with, and practical case evaluations to validate those methodologies. Bring your team, bring your hardest challenge and we will solve the issue and resolve it never returning. Accept the challenge and lead your market.
We will be live casting this presentation so you are welcome to stay after the program and participate in person but you can also invite your whole team into a conference room and watch the presentation from your property! We are excited to bring this new approach of sharing information to the AZ Chapter Members.
COMMUNITY OUTREACH COLLECTIONS
In conjunction with our September meeting, we will be collecting towels and blankets for our 2019 Charity of the Year - the Arizona Pet Project.
In addition, we will also be collecting plastic bags for Kitchen on the Street to use for their "Bags of Hope" for hungry children.
ABOUT OUR SPEAKERS:
Tate Brinton
Tammi Carlisle
Loren Gray
Holly Zoba
Tate Brinton, Marketing Manager, Defero
Tate is an Arizona native with multigenerational family ties to the AZ hospitality & tourism industry and as a result he has a strong understanding of the importance that hospitality is to the state and valley. Currently, Tate is the Integrated Marketing Manager at Defero, a digital marketing agency based in Phoenix. In his role Tate is tasked with developing and executing multi-channel digital strategies across a variety of clients, spanning multiple industries both locally and nationally.
Tammie Carlisle, Head of Hospitality, Milestone Internet Marketing
Tammie is an 18 + year hospitality industry veteran. She brings an extensive hospitality sales and marketing background to Milestone and is responsible for developing and maintaining relationships for Milestone with hospitality clients and industry associations in the US. A frequent speaker at Digital Marketing events, Tammie finds unique digital marketing solutions for her clients that help them consistently grow their market share and outperform their competitors.
Prior to joining the Milestone team, Tammie was a Milestone client for five years as the Director of Sales and Marketing for Silicon Valley Hotels. Tammie holds a Bachelor of Science degree in Economics from University of California Santa Cruz.
Loren Gray, Hospitality Digital Marketing
Loren Gray is an internationally recognized authority in the field of hospitality marketing and has appeared as an expert yearly at numerous national industry conferences spanning the hospitality and digital marketing industries. Gray has spoken on the topic at industry events across the US, in Canada, the Caribbean, and Australia. He has contributed to publications such as the New York Times, USA Today, Financial Times and the Wall Street Journal, and has had articles published in numerous trade journals. In addition to participating and chairing on numerous industry boards and organizations, Gray is a past chair of the Digital Marketing council of the Hospitality Sales and Marketing Association International (HSMAI). HSMAI recognized Gray as one of The 'Top 25 Extraordinary Minds in Sales and Marketing', and he currently serves on the Board of America's for HSMAI's International Organization.
Loren is the founder and host of a weekly livecast that covers current trends in the world of digital marketing in hospitality. From GM's to brand leaders, service agencies to hotel owners, a group of experts discuss new tools and techniques, recent industry news and real-world practical case studies with actionable 'how to's' with the insights you need to know and how it can impact your hospitality business. Now in it's third year, the show has developed an international following and boasts over 2000+ weekly subscribers.
Holly Zoba, CHDM, Hospitality Digital Marketing/Influencer Sales
ABOUT OUR VENUE
Located inside The Yard at Farmer Arts District, The Showcase Room is a blank canvas where hosts can create any type of vibe for their event, from a black tie fete, to a tech conference, or that dream wedding reception. Featuring an inviting industrial atmosphere with original vaulted wood ceilings, the full space will accommodate parties up to 325 for a reception style event and 200 seated. The space can also be divided into two private rooms: The Gallery (south side) and The Broadway (north side). For more information, visit https://www.foxrcevents.com/location/the-showcase-room/
The Arizona Chapter of the Hospitality Sales & Marketing Association International
presents their Award Winning Event ....
The 37th Annual
Chinese Auction Fundraiser and Dinner
Friday, July 19, 2019
Come help celebrate the
"Year of the Pig"
with over 400 hospitality and meeting industry professionals and their guests ... so much fun for such a worthy cause!
A portion of the proceeds from this event will go to our 2019 "Charity of the Year" - The Arizona Pet Project AND to our Arizona Chapter of HSMAI to help support our association's mission and our continuing efforts to provide quality continuing education and scholarships for those professionals currently in the hospitality industry and those who are pursuing a career in the field.
DATE:
Friday, July 19, 2019
VENUE:
PLEASE NOTE CHANGE IN OUR VENUE!
Sheraton Phoenix Downtown
340 North 3rd Street, Phoenix 85004
AGENDA:
5:00-6:30p.m.
Registration and Quarters Sales
5:00-6:30p.m.
Networking, No-Host Bar and Silent Auction
6:30-9:30p.m.
Dinner and Live Auction
Pledge Drive for the Arizona Pet Project
COST:
$70.00 per person
$675.00 Corporate Table of Ten
ATTIRE:
Cocktail Attire - "Think Pink!"
The Resort is offering a special overnight rate of $99.00 per room.
PARKING:
Valet and self-parking parking available.
Valet parking is $13.00.
"MISS PIGGY" SPONSORS
AUCTION SPONSORS:
Arizona Pet Project - Logoed Bags and Puppy Cuddling
Brett Higgins - Professional Auctioneer
Event Team Inc. - After-Party Entertainment
Mark Skalny Photography - Photography
National Bank of Arizona - Quarter Counting
PacRim Marketing Group - Photography
PaperCrazy - Printing
PSAV - Audio Visual and Lighting
Residence Inn/Courtyard Phoenix Downtown - Table Gifts
Road to Success Marketing - Graphic Services
Shepard Exposition Services - Signage
Sheraton Phoenix Downtown - Host Venue
Themers - Decor
CORPORATE TABLE SPONSORS:
(as of July 15, 2019)
All in the Present
Arizona Pet Project
Aventura Catering
Best Western Hotels & Resorts (2)
Circa Destination Management
Event Rents
Hello! Arizona Destination Management
Hyatt Place Scottsdale-Old Town
Ideas Collide
North Central Group
Pointe Hilton Squaw Peak Resort
Sacco & Associates, Inc.
Scottsdale Hangar Parties
Sheraton Phoenix Downtown Hotel
Shepard Exposition Services
Stellar Adventures
The Event Team
the next great event
The Scottsdale Plaza Resort
Topgolf Scottsdale
ABOUT HSMAI
The Hospitality Sales and Marketing Association International (HSMAI) is an individual membership organization with more than 7,000 members worldwide. HSMAI is committed to growing business for hotels and their partners, and is the industry's leading advocate for intelligent, sustainable hotel revenue growth. The association provides hotel professionals and their partners with tools, insights, and expertise to fuel sales, inspire marketing, and optimize revenue through programs such as the Adrian Awards and the Revenue Optimization Conference. HSMAI is an individual membership organization comprising more than 7,000 members worldwide, with 40 chapters in the Americas Region. More information is at www.hsmai.org.
The Arizona Chapter, the thirds largest chapter in the U.S. and recently celebrated its 50th Anniversary in 2018. The chapter was honored as the 2015-2016 Chapter of the Year and is the recipient of the most "Chapter Awards of Excellence" in the history of HSMAI. Membership is 200+ members strong, and is comprised of General Managers, Directors of Sales, Sales Managers, Revenue Managers, and Student Members. The chapter offers members a variety of education programs, community volunteer opportunities, leadership and professional development opportunities and a variety of networking and special events.
ABOUT OUR CHARITY
HSMAI'S 2019 "Charity of the Year" is The Arizona Pet Project. The primary goal of AZ Pet Project is preventing pet homelessness by keeping families with pets together. They do so by providing affordable services, resources, and support through shelter prevention programs such as free spay and neuter and shelter intervention. AZ Pet Project supports families by keeping their pets healthy and safe. Animals bring comfort, joy, healing and health, and they believe those benefits should be available to all. It is often those who greatly benefit from the human-animal bond they share with their pets - in some cases they may be the only family these individuals have, who need their assistance the most. With the help of a caring community, they support families and save pets. In 2018, AZ Pet Project provided 2,696 free spay and neuter surgeries and kept 1,400 pets with their families. More information is at https://azpetproject.org
ABOUT OUR HOST VENUE
Make your Arizona escape to Sheraton Grand Phoenix, a contemporary destination located in the heart of downtown Phoenix. The city's largest hotel, we welcome guests with thoughtful amenities, dynamic accommodations and a prime location near the Phoenix Convention Center. Talking Stick Resort Arena, Arizona State University, the Encanto Historic District and Chase Field are all close by. After a busy day of sightseeing, return to your spacious hotel accommodation; all feature luxurious Sheraton bedding. Stop by District American Kitchen & Wine Bar for all-day dining, or visit Breeze Bar, located on our pool terrace, to soak in the sunshine and views of downtown Phoenix. One of downtown Phoenix's premier convention hotels, we also offer 110,000 square feet of flexible venue space, creative catering and professional planning services. All conference rooms are equipped with high-speed Wi-Fi access and the latest audiovisual technology, ensuring the success of your business meeting or event.
Find more information at www.marriott.com.
THE CONCEPT OF THE AUCTION
The Chinese Auction was conceived in 1982 by the Arizona Chapter of the Hospitality Sales & Marketing Association Int'l. This event has gained national recognition and has been adopted by numerous HSMAI and MPI chapters through the U.S. as their major fundraiser.
The auction was originally given the Chinese theme due to the location of the event - the former China Doll Restaurant in Phoenix. Over the years, the auction has grown in size and has moved its location to larger venues. The Chinese theme has remained.
The idea of the auction is to provide each guest with a list of prizes (such as dinners, golf outings, gift baskets, services, and hotel/resort stays) and a numbered stick. Each table is supplied with a bucket that is placed in the middle. Starting with the number one item, the auctioneer describes that item and asks the guests who are interested in bidding on this item to toss a quarter or quarters in the bucket. The guest then holds their stick in the air. The auctioneer calls out the numbers that are held up. A gonger (who cannot see or hear what is going on) is responsible for hitting the gong after a few seconds. The last number called out when the gong rings has won that prize and goes to the stage to claim it. This sequence of events goes on throughout the evening until all prizes are gone. Over the years, a silent and live auction have also been added to the event.
This event has won numerous awards including "Stars of the Industry" Awards from the Arizona Lodging & Tourism Association, "Awards of Excellence in Association Management" from the Arizona Society of Association Executives and several HSMAI International Awards.
Don't forget to bring your quarters for bidding.
Come ready to have a great time.
This is the perfect event to bring family members, friends and co-workers too.
The Arizona Chapter of the Hospitality Sales & Marketing Association International
JUNE 2019 LUNCHEON MEETING
Thursday, June 27, 2019
"Human Trafficking and the Hospitality Industry"
This program is a must for any professional in the meeting and hospitality industry.
We need to stop this cycle of violence by being informed and aware!
Presented by:Stacey Sutherland, Director, Training and Resources United to Stop Trafficking
Michelle Rucker, Arizona Attorney General's Office
2100 S. Priest Drive, Tempe 85282
11:00am - 1:30pm
| 10:00am - 11:00am | Member Orientation - this session is for members and prospective members. Come learn from our leaders how to get the most out of your membership. |
| 11:00am - 11:30am | Registration Networking and Community Outreach Collection |
| 11:30am - 12:15pm | Luncheon and Announcements |
| 12:15pm - 1:15pm | Presentation |
| 1:15pm - 1:30pm | Raffle Drawings and Close |
Join us for this very timely and important training session. Come learn how YOU can make a difference in putting an end to this epidemic.
Key Takeaways from This Presentation:
- Describe what sex trafficking is and the risk factors that make a person more vulnerable to being trafficked.
- Analyze the various stages of responding to sex trafficking cases, from identifying the warning signs to the difficulties often faced when getting someone to leave a trafficker / "the life."
- Convey the scope and complexity of sex trafficking in the State of Arizona
- Outline where and how to report suspected cases of human trafficking.
The SAFE Action Project works to raise public awareness of how an informed community can effectively end the cycle of exploitation and violence, offering a wide variety of human trafficking training resources to the hospitality and tourism industry, along with travelers nationwide, to recognize warning signs of human trafficking and to report suspicious behavior. The training program aims to reach all corners of these industries, including hotels, restaurants, ride sharing, airports, stadiums and other places where large groups of people gather and travel. Informed businesses and organizations can ensure they are not unknowingly being used to facilitate the crime of human trafficking.
In conjunction with our May meeting, we will be collecting towels and blankets for our 2019 Charity of the Year - the Arizona Pet Project.
In addition, we will also be collecting plastic bags for Kitchen on the Street to use for their "Bags of Hope" for hungry children.
ABOUT OUR SPEAKERS:
Stacey Sutherland is currently the Program Director for TRUST (Training and Resources United to Stop Trafficking). She has extensive experience conducting human trafficking related trainings across the country to multiple disciplines including medical, mental health, child welfare, victim services and law enforcement. One of her passions is working with rural communities to build local capacity to serve victims of human trafficking. Stacey began her work in the anti-trafficking field by building a regional human trafficking program. She graduated from Arizona State University with Bachelors in Science in Sociology.
Michelle Rucker is a Northern Arizona University graduate and the Outreach Program Manager for the Arizona Attorney General's Office. She coordinates the human trafficking prevention and education programs for the office and partners with community leaders and organizations who share the goal of ending sex trafficking in our state. Since its launch in 2015, the program has successfully reached youth, parents and community members throughout the state of Arizona. In her time with the Attorney General's Office, Michelle has educated thousands of Arizonans on a variety of crimes that impact our residents and is passionate about equipping our communities with the tools necessary to avoid becoming victims of crime. She is personally dedicated to ending sexual violence and exploitation and welcomes any opportunity to be part of that cause.
ABOUT OUR VENUE
Welcome to DoubleTree by Hilton Hotel Phoenix Tempe, a contemporary hotel in the heart of Tempe with unique, Frank Lloyd Wright-inspired architecture. Experience our modern guest rooms, lobby area, restaurant, and public spaces. Centrally located, with easy freeway access to downtown Phoenix and nearby corporate offices, this Tempe, AZ hotel is only three miles from the Metro Light Rail Station and offers a 24-hour complimentary Sky Harbor Airport (PHX) shuttle.
Our Tempe, AZ hotel is close to a number of professional sporting events in downtown Phoenix, golf courses, entertainment venues and vibrant nightlife at Mill Avenue.
Relax in one of our beautifully decorated guest rooms and suites at this Tempe, AZ hotel, all of which offer thoughtful amenities including complimentary WiFi, spacious work areas and HDTVs. Savor southwestern-inspired dishes at Milagro's Restaurant, or meet with friends to sip cocktails in the cozy Kachina Lounge. Work out in the complimentary 24-hour fitness center or soak up the sunshine as you swim in the heated, outdoor pool.
Host a business or social event at this hotel in Phoenix, Arizona in 30,000 sq. ft. of meeting space, including three ballrooms, all with the latest A/V equipment. Stay connected with our 24-hour business center, which offers a range of services and amenities.
More information is available at https://doubletree3.hilton.com.
The Arizona Chapter of the Hospitality Sales & Marketing Association International
MAY 2019 BREAKFAST MEETING
Thursday, May 16, 2019
"How to Ride the Wave for Revenue Success"
A Revenue Management Panel
AC Hotel Biltmore
2811 E. Camelback Road, Phoenix, AZ 85016
8:00am - 10:30am
| 8:00am - 8:30am | Registration and Networking |
| 8:30am - 10:15am | Breakfast and Presentation |
| 10:15am - 10:30am | Raffle Drawings and Close |
Distinguished Panel Members:
Nicole Fielder,
Corporate Director of Revenue Management, Heavlin Management Company (HMC)
Monte Gardiner,
Managing Director of Revenue Management, Best Western Hotels & Resorts
Alexandra Hoag,
Director of Guest Management Solutions, TravelClick, an Amadeus Company
Lily Mockerman,
CEO, Total Customized Revenue Management
Moderator:
Kevin Duncan,
Senior Director, Strategic Commercial Initiatives, The Rainmaker Group
Do you want to learn how others are succeeding? Do you want to learn how to:
- Capture marginal revenue
- Drive or shift bookings to lower-cost channels and segments
- Price group sales with confidence
- Understand where the market is going and what competitors might be thinking
Our panelists will be discussing these topics and more revenue management best practices and using data to drive decisions, global and local industry outlook. Powerful information to help you be at your best.
In conjunction with our May meeting, we will be collecting towels and blankets for our 2019 Charity of the Year - the Arizona Pet Project.
In addition, we will also be collecting plastic bags for Kitchen on the Street to use for their "Bags of Hope" for hungry children.
ABOUT OUR PANELISTS:
Kevin Duncan
Kevin is an energetic leader who has been an innovator of total revenue management principles for the entire hospitality industry. His strategic guidance at every hotel he has interacted with has helped increase profitability and overall service levels. He brings over 20 years of hotel experience and has achieved tremendous success through his hands-on approach of leadership creating a positive working atmosphere. Kevin is currently the Senior Director, Strategic Commercial Initiatives at The Rainmaker Group. He has the rare blend of revenue management experience combined with years of hands on knowledge of sales, marketing and operations. He has volunteered his time for industry associations to ensure the education of our future leaders. He continues to look at how to advance Total Hotel Revenue Management for our ever-changing economy.
Nicole Fielder is an innovative professional who has been within the industry for over 20+ years. Starting at the Front Desk and progressing through various roles within Operations and General Management, she found her true passion in Reservations and Revenue Management. After spending 8+ years with IHG, Nicole joined the Heavlin Management team in 2010 as the Front Office Manager at the Crowne Plaza San Marcos and was shortly promoted to role of Revenue Manager. Having the opportunity to return to her operational roots, Nicole for a short time became General Manager of two mid-scale hotels where her skills and knowledge of the industry progressed and sharpened. Combining her passion for Revenue Management and her operations knowledge, she now holds the role of Corporate Director of Rooms & Revenue Management. Responsibilities include the development and implementation of the various revenue management strategies for HMC's diverse portfolio while overseeing the room operations. Nicole has her Bachelor of Technical Management and Masters of Business Administration degrees.
Monte Gardiner
As the leader of Best Western's Revenue Management team, Monte manages a team of revenue management professionals whose mission is to achieve industry-leading RevPAR. The team serves a growing portfolio of brands with over two thousand hotels in North America, and also provides support services to Best Western affiliates outside of North America. Monte's passion is data analytics and the effective use of data in decision-making. In previous roles at Best Western, Monte had responsibility for the Best Western Rewards program, achieving record levels of rewards member penetration and successfully launching Best Western's new co-branded credit card program. Prior to joining Best Western, Monte managed the US Airways Dividend Miles program and the US Airways Club, where he developed innovative, industry-leading programs and partnerships that achieved unprecedented levels of ancillary revenue.
Alexandria Hoag
Alex, Director of Sales - Guest Management Solutions, is a tenured technology solutions professional. She works closely with hoteliers across departments, to help implement solutions supporting internal efficiencies and driving guest loyalty.
Lily Mockerman
Lily is a dedicated and passionate leader in the Revenue Management Field with well-honed analytical skills, experienced foresight, technical savvy in many hotel systems, and the ability to clearly communicate vision and strategy for her clients and team. After earning a B.S. in Hotel Management from Johnson & Wales University, Lily's career encompassed a variety of roles and responsibilities, including experience with Hilton, Starwood and the independent hotel space. Seeing an opportunity to grow with the industry in a broader role, Lily founded Total Customized Revenue Management in 2012 with a vision to become a premier provider of Revenue Management Solutions, particularly geared towards helping the industry develop solid practices around Total Revenue Management. In recognition of these efforts, she was recently named 2015 Revenue Management Professional of the Year from the Arizona Chapter of HSMAI. TCRM continues to grow under Lily's leadership with an expansion to international markets in 2016.
ABOUT OUR HOST VENUE
You'll find AC Phoenix Biltmore in the heart of central Phoenix, conveniently close to the city's international airport. Inspired by the rich, timeless Arizona desert landscape, we welcome you in with a sophisticated interior, courtesy of RSP Architects, local art work, and sophisticated comfort.
Start your day at the AC Kitchen with egg tarts, freshly sliced prosciutto and artisan-cured meats. Active travelers can indulge in a morning swim or a workout in our fully equipped gym. Surreal hiking trails at nearby Camelback Mountain as well as world-class golf can be found only minutes from the hotel. Over 70 high-end boutiques at the Biltmore Fashion Park can be explored at your leisure just a short walk away.
When you return to the hotel, our barcierge will greet you with artfully crafted signature cocktails and local craft beer in the AC Lounge paired with European-inspired tapas. Whether you're traveling for business or pleasure, we welcome you to a thoughtfully designed and uncomplicated experience at the AC Phoenix Biltmore.
Click Here for more information.
The Arizona Chapter of the Hospitality Sales & Marketing Association International
SPECIAL EDUCATIONAL OPPORTUNITY
Wednesday, May 1, 2019
"May Day May Day - The Convergence of Marketing and Revenue Management"
Presented by Loren Gray, Hospitality Digital Marketing
Phat Scooters
3220 South Fair Lane, #12, Tempe, AZ 85282
7:30am - 9:30am
| 7:30am - 8:00am | Registration |
| 8:00am - 9:30am | Continental Breakfast and Presentation |
Sometimes the stars align and we are able to get a headliner speaker at a steal because he is going to be in town for another event! We are so excited to announce that Loren Gray, CEO of Hospitality Digital Marketing, will be in town the first week in May and has graciously agreed to share his amazing program with all of us!
The Art and Science of Convergence
History is filled with examples of great companies failing due to a lack of communication that we now call 'siloing'. 'Too big to fail' places like IBM and Sony who once dominated their markets now trail or have been outright removed, all because departments did not collaborate. Sound Familiar? This is not new news, but how do you make it work? Where do you start? How do you make it a success each day?
We answer these and many more questions in a step by step interactive program that defines a common vernacular and shared responsibilities. We already know that we need to work together, we bring in this session the practicality of exactly how to do that. What data at what point is to be used, what's available from both sides of the conversation, and most importantly how to harmonize those newfound insights into actionable revenue yielding reality.
This is unlike any other 'presentation' or program. Upon registration, you will be sent a workbook to prep your thoughts into questions, to ensure you maximize the content shared. In the event, engagement is online and anonymous so debriefing answers are honest and open.
Every member of your exec team can benefit from this interactive step by step discussion on the practical convergence of these disciplines.
We hope you join us!
ABOUT OUR SPEAKER
Loren Gray is an internationally recognized authority in the field of hospitality marketing and has appeared as an expert yearly at numerous national industry conferences spanning the hospitality and digital marketing industries. Gray has spoken on the topic at industry events across the US, in Canada, the Caribbean, and Australia. He has contributed to publications such as the New York Times, USA Today, Financial Times and the Wall Street Journal, and has had articles published in numerous trade journals. In addition to participating and chairing on numerous industry boards and organizations, Gray is a past chair of the Digital Marketing council of the Hospitality Sales and Marketing Association International (HSMAI). HSMAI recognized Gray as one of The 'Top 25 Extraordinary Minds in Sales and Marketing', and he currently serves on the Board of America's for HSMAI's International Organization.
Loren is the founder and host of a weekly livecast that covers current trends in the world of digital marketing in hospitality. From GM's to brand leaders, service agencies to hotel owners, a group of experts discuss new tools and techniques, recent industry news and real-world practical case studies with actionable 'how to's' with the insights you need to know and how it can impact your hospitality business. Now in it's third year, the show has developed an international following and boasts over 2000+ weekly subscribers.
ABOUT OUR VENUE
Phat Scooters are the most exciting thing to happen to personal travel in decades. It's the electric scooter so fun you'll want to explore outside everyday.
Experience ultimate freedom with a more powerful, customizable and easy-to-ride scooter. Why settle for the mundane when you can RIDE PHAT! For more information visit https://phatscooters.com/.
The Arizona Chapter of the Hospitality Sales & Marketing Association International
Presents
"The Amazing Hospitality Challenge"
April 25, 2019
Boondocks Patio & Grill
4341 N. 75th Street, Scottsdale, AZ
5:00pm - 8:00pm
Plenty of street parking available
| 5:00-6:00p.m. | Registration, Networking, Heavy Hors D' Oeuvres, Cash Bar, Raffle Sales and Charity Collection |
| 6:00-7:30p.m. | Fun and Games |
| 7:30-8:00p.m. | Awards and Raffle Drawings |
The Arizona Chapter of the Hospitality Sales & Marketing Association and their Special Events Committee invite you, your colleagues, customers, family, and friends to join in an evening of FUN! HSMAI's "Amazing Hospitality Challenge" is a great way to unwind from the busy day and mix and mingle with other industry professionals.
Join us on the patio for a "backyard experience" at one of Old Scottsdale's hippest bars for an evening that includes nibbles, drinks, fun teambuilding challenges sponsored by Event Team .... AND great raffle prizes. Dress casual and comfortable. Registration fee includes two drink tickets.
COMMUNITY OUTREACH DRIVE:
Our Community Outreach Committee will be collecting donations for our 2019 "Charity of the Year" - The Arizona Pet Project. We will be collecting pet food for both dogs and cats, wet and dry accepted. ALL pet supplies welcome, even used items, to include old pet toys, beds, etc.
THANK YOU!
ABOUT OUR VENUE
BOONDOCKS Patio & Grill
Welcome to Boondocks, Your Scottsdale Patio Bar. We are Nestled in the Heart of Old Town Scottsdale creating a comfortable environment every day for everyone. Boondocks takes Pride in its reinvented Comfort Style Food and variety of Eclectic Beers, Spirits, and Wine. Join the Boondocks Backyard Experience with our Open Air Grill, and Outdoor Fun with all your Friends.
One of Scottsdale's largest climate controlled patio consists of comfortable areas for any size group. If you want to spice it up a little with some active interaction we have the best Bar Games in Scottsdale: Pool Tables, Bag Toss, Dart Boards, Ping Pong, Basketball Pop Shot, Skee-Ball, and select arcade games. Game On!
Looking for Live Music in Scottsdale? Then join the Boondocks Backyard Experience with entertainment ranging from acoustic sets to local bands and national acts. Visit https://BoondocksAZ.com for more information.
HSMAI Arizona Chapter
"Cocktails, Conversation and Connections"
February 21, 2019
Hosted by
Fogo de Chão
6300 N. Scottsdale Road, Scottsdale, AZ 85253
5:00pm - 7:30pm
Come mix and mingle with fellow HSMAI members and guests at one of Scottsdale's most popular restaurants.
This event will be the perfect blend of members, chapter leaders and other professionals from the meeting hospitality industry. So, whether you are an existing HSMAI member OR interested in learning more about our association, this is the event for you!
Heavy Hors D'Oeuvres and great camaraderie will be provided for this fun-filled evening. Cash bar is available.
This event is complimentary.
Complimentary parking available and plenty of self-parking.
REGISTRATION IS LIMITED ... REGISTER TODAY!
COMMUNITY OUTREACH DRIVE:
In lieu of purchasing a ticket for this event - we are asking that you bring donations for our 2019 "Charity of the Year" Arizona Pet Project. We will be collecting pet food for both dogs and cats, wet and dry accepted. ALL pet supplies welcome, even used items, to include old pet toys, beds, etc.
In addition, we will also be collecting plastic bags for Kitchen on the Street to use for their "Bags of Hope" for hungry children.
THANK YOU!
ABOUT OUR VENUE
Fogo de Chão
Fogo de Chão's Scottsdale location, with its grand cobalt blue tower and signature churrasqueira grill visible to passersby, stands supreme in the city's dynamic and diverse restaurant scene. Located in the heart of the city near the popular Scottsdale Fashion Square, this internationally renowned steakhouse welcomes guests to a memorable and elegant dining experience.
More information is available at https://fogodechao.com/location/scottsdale.
HSMAI Arizona
JANAURY 2019 KICK-OFF MEETING AND LUNCHEON
"Think Different. Sound Different. SELL Different!"
Presented by Bob Anderson, President, Star Performance, Inc.
Thursday, January 17, 2019
The Scottsdale Plaza Resort
7200 N. Scottsdale Road, Scottsdale, AZ 85253
11:00-11:30pm ... Registration and Networking
11:30-12:15pm ... Lunch, Welcome and Announcements
12:15-1:15pm ... Presentation
1:15-1:30pm ... Raffle Drawings and Close
Join HSMAI members and guests as we kick off 2019 with a bang!
Learning Objectives:
- Creating the "emotional interrupt"
- Why the phone works better today than 5 years ago
- How to become a warm contact verses a cold call pest
- 360° diagnostic of customer wants, fears and needs
- Using a blended approach (the six- touch model)
- Voice Messages that create curiosity and credibility
- Emails that are Opened, Read and Acted Upon (Special post session training Webinar)
ABOUT OUR SPEAKER
Bob Anderson, President
Star Performance, Inc.
Bob is a business coach, a results driven trainer and a new business development consultant to the hospitality industry and has been in business for over 25 years.
His unique approach to sales training through his Building the Sales Pipeline, Building the Culture of Service and Point of Contact Reservations Selling systems are producing huge up-side results for his many customers.
A featured speaker whose entertaining and upbeat presentation style has earned him rave reviews by many hospitality organizations, Bob develops and implements all training programs for Star Performance, Inc.
Bob was awarded the honor of being selected as one of the Top 25 Extraordinary Minds in Hospitality Sales, Marketing and Revenue Management by HSMAI in 2015.
Bob has been married for 32 years and has three wonderful children. When not conducting training seminars and webinars, he likes to read, work out and play hockey.
651 306-0050
Bob@starperformance-inc.com
https://www.starperformance-inc.com/
ABOUT OUR VENUE
Scottsdale Plaza Resort
An Authentically Arizona Desert Experience
An authentic Arizona experience awaits at the Scottsdale Plaza Resort, where 40 lush acres and 50,000 square feet of flexible event space provide a perfect, palm-lined retreat for family getaways, business meetings and milestone celebrations. Five pools, a full-service salon and day spa, and nearby championship golf set the stage for memorable experiences framed by elegant Spanish Mission-inspired architecture, fragrant gardens filled with desert flowers, and stunning views of Camelback and Mummy Mountain.
Where Work Weeks Meet Weekend Fun
Blur the lines between business and leisure with five swimming pools, championship golf, pampering spa treatments, and local Southwestern cuisine. Framed by Camelback and Mummy Mountain, The Scottsdale Plaza Resort features 40 acres of flowering gardens, elegant Spanish-inspired architecture, and 50,000 square feet of event space, perfect for family vacations, wedding festivities and corporate retreats.
Successful Scottsdale Meetings Start Here
There is a reason why so many groups choose to gather at The Scottsdale Plaza Resort for their milestone meetings and events. We remember every detail it takes to make your meeting a success, right down to your CEO's favorite drink. Our award-winning planning and catering teams will design your banquet, sales conference, or training seminar with the flexible and resourceful spirit that it takes to ensure a completely unique and personalized experience.
More information is available at http://www.scottsdaleplaza.com/the-resort/.
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